Dynex USB to Serial

[rawbomb]

I still have not had any luck using this adapter to connect my controller to the computer. I am using the driver that came with the adapter and still no luck. Anyone else using this adapter sucessfully.

[rawbomb]

i just tried on my main comp which has a buit in serial port and got nothing. is the serial unit suposed to be powered or something cause i belive mine might be broken.

[rawbomb]

I just tried it again using another computer and still have no connection this one also with a serial port built in. I think i may have a difective unit. Let me know if you all have any ideas.

[RobbyG]

In the Aquatronica PC software what do you have the Communication port set to? Look under "Setting"
Automatic works for some but others have to specify the port.

[rawbomb]

on both comps i tried it both ways, auto and specifying. When i specify it says connection error instantly. This is on all 3 of my computers.

[ik2vov]

Hi rawbomb,
if you could not connect also via seral with the automatic port selection or identifying the port I think the unit can be broken... please check the USB cable between the ACQ220 and the Power Unit to be sure it's well connected and the cable is good....

Bye

[rawbomb]

yes i have swaped the USB twice but nothing yet. who could i send this out to be checked out?

[ik2vov]

rawbomb, please send an e-mail to [email protected] reporting the problem and the test you made, i think they will replace the unit.

Bye

[maab]

I succesfully tested 3 different usb 2 rs-232 adapters,2 of them are usb 1.1 and one is usb 2.0 compliance. You just need to check in control panel/system/device manager if the serial port is succefully added, and then manually select this port number in aquatronica sw.

[rawbomb]

i belive the issue is with my module. It is not even connecting on computers with built in serial ports. I have sent AQ an e-mail but havent gotten a response yet.

[rawbomb]

how long does it usually take for support to respond to an e-mail.

[ik2vov]

Hy rawbomb,
Aquatronica is in holiday thill 8 gennuary. They will answer as they will be back at work.

Bye

[rawbomb]

ohh that makes much more sense. TY

[james3200]

I have installed my cable correctly and when i plug it into the comp windows tells me its all installed right. But when i look in device manager, it doesnt come up?

Unfortunatly the cd that came with the pc module was blank, and had nothing on it :mad2: so am waiting for a new one

Any ideas?

Thanks,
James

[ik2vov]

Hi james3200,

if you need the Aquatronica program i can sand you an E-mail with the program, just send me a PM with your e-mail.

Bye

[james3200]

PM sent :D

[james3200]

I have got the latest version of the software now, and im having problems connecting the aquatronica

The serial usb is installed correctly, in my device manager it is under ports and seems fine.

The cable light is flashing, but when i go to connect in the aq software it says check connection,

Any ideas?

Thanks

[james3200]

also forgot to mention that the pc module does not show up on the aquatronica controller when i plug it in, is that normal? There also seems to be an outlet to power it? I did not get that in the package

James

[james3200]

any ideas?

Still cant get it working :(

James

[ik2vov]

Hi james3200,

the pc module is not shown in the menu and it doesn't need power. Can you please check the cables and to have the RS232 to USB converter working in windows?

Then check the configuration set to AUTO in the Aquatronica program. If with the AUTO configuration it doesn't work please set manually the Com port.

Let me know.

Bye

[james3200]

Hi Gilberto,

I have checked over the usb cable from the power bar to the serial adaptor and it all seems to be in correctly.

The RS232 to USB seems to be installed correctly, it is shown in my device manager under ports and doesnt have any issues.

Also when it is all connected up, the RS232 to the pc module, the light on the RS232 flickers, when its not connected, the light is off

I also tried to put the communication port on auto and on the port its under COM12, but i still get please check connection

What do you think?

Thanks,
James

[ik2vov]

james3200, i don't know, please send an E-mail to [email protected] and they will tell you if it's to replace.

Bye

[james3200]

I spoke to them yesterday and in the end i was asked to try it on a computer iwth a serial port and not using the usb adaptor. Luckily i had an old pc which was not gbeing used with a serial port, and as soon as i plugged it in it worked..

So it seems like that with a Sony vaio and some other brands the port adaptor does not really work (as the technition said)

Now if i can get my ethernet module working.......(firmware issue)

James

[rawbomb]

i got mine working too. Thanks for the great service AQ. I am still having an issue with my density but ill post that later on.