Shipping Question

[klasiksb]

I placed an order on Friday morning, recieved tracking #'s Friday night. As of this morning (Sun), the tracking #'s are not found in Fedex system.

I'm assuming the shipping labels were printed on Friday, just not picked up by Fedex from your location?

[dfs/la2]

Klasiksb,

Thank you for your post. We apologize that you were unable to find any current tracking information on the FedEx website. If a tracking number is issued towards the weekend, it is possible that FedEx has not scanned the package yet.

We would be happy to further look into the status of your order if you would please send us a PM, or call us at 1-800-334-3699 with the order information.

Mike S.
LiveAquaria
Drs. Foster and Smith

[klasiksb]

:lol: Gotta love Fedex! :lol:

I checked the tracking system and everything was entered in there system this a.m. with a estimated delivery of tomorrow (23rd). That makes sense since i'm only in Southern Wisconsin.

Check again this evening and 3 of the 4 packages arrived in Minnesota this afternoon with a new delivery date of Wed. The 4th package doesn't show it being anywhere.

Yep, gotta love Fedex. :lol:

[dfs/la2]

Klasiksb,

Thank you for your reply and for keeping us posted on your package status. If you would like us to investigate your fourth package to ensure it is on its way, please PM or call us at 1-800-334-3699 with your order information. Your satisfaction is important to us.

Nate M.
Drs. Foster & Smith

[klasiksb]

I'm sure everything is fine, just need to have it by Friday and unless they really screw something up, it'll be here. If anything looks out of whack tomorrow, i'll let you know.

I just love when they 'take the long route' to get something somewhere. :lol:

[klasiksb]

Everything arrived earlier this afternoon. Thanks!!