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View Full Version : Order Sat...Receive Mon...WOW

pooh1989
02/01/2007, 04:19 PM
Like the title says.

I ordered Saturday afternoon, received it on Monday. I couldn't believe it.

Was great service and everything comes so nice and packaged. The light bulbs would never break the way they pack them.

Thanks for another wonderful order.

~~Ange
Bebo77
02/04/2007, 08:58 AM
really?.. lucky you...
tonyh67
02/14/2007, 06:11 PM
...my orders never even ship for two days...disappointing.
sneeyatch
02/15/2007, 02:07 PM
i ordered some stuff last friday and still don't have it.

matter of fact, fedex hasn't even updated their tracking since tuesday... must have fallen off the edge of the world or something.

hopefully tomorrow... i need this stuff for this weekend.
dfs/la2
02/15/2007, 02:56 PM
Sneeyatch,

Thank you for your post. We apologize that you have not received your order. We would be happy to further check into the status of your package if you could please PM or call us at 1-800-334-3699 with your order and customer information.

Mike S.
LiveAquaria
Drs. Foster and Smith
sneeyatch
02/15/2007, 03:45 PM
pm sent - thanks
dfs/la2
02/15/2007, 04:33 PM
Sneeyatch,

Thank you for your PM. We have sent a PM response in regards to your shipment. If we can be of further assistance, please do not hesitate to contact us.

Mike S.
LiveAquaria
Drs. Foster and Smith
sneeyatch
02/15/2007, 05:33 PM
dfs / la is a great company. if anyone's been contemplating doing business but hasn't - they need to. customer service at it's best.
tonyh67
02/15/2007, 06:29 PM
...agree, I would not order livestock from anyone else.

It would be nice to see drygood orders shipped out same day or within 24 hours. Also, the shipping costs could be just a bit lower...or some free ship incentives.
brucoh
02/16/2007, 12:25 AM
I placed an order early Monday morning (standard shipping) and received it Thursday this week all the way down here in Oklahoma. I've ordered from Foster & Smith many, many times and it's always about that quick.