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SFreefer
03/14/2007, 02:19 PM
Do you have these in stock? I just ordered $1,100 worth of product from you and could not find these.
AquaCave
03/14/2007, 04:45 PM
Hi,
We should have them in on Monday.
I will place a separate listing on the website for the tube only and I'll post the link in here later today.
We can ship it for you as soon as we get them in. No additional shipping fees will be applied.

Albert

www.AquaCave.com
AquaCave
03/14/2007, 06:22 PM
Here is the link: http://www.aquacave.com/searchresult.aspx?CategoryID=26
We have one last heater in stock, so we can ship it first thing tomorrow.

Albert

www.AquaCave.com
SFreefer
03/15/2007, 12:38 AM
Your ecommerce application won't let me chek out using PayPal. It says there is an error.

"An Error occurred while processing your order with PayPal. Please use the default site CheckOut process to complete your order or you may contact the store administrator for assistance."
AquaCave
03/15/2007, 10:46 AM
Hi,
Our primary Paypal email has been changed yesterday and it created the link malfunction.
Our Express Paypal checkout account has been updated and it is fully functional as of this morning.

Thank you for directing our attention toward this issue.

Albert

www.AquaCave.com
SFreefer
03/15/2007, 06:01 PM
I am attempting to add it but it is trying to charge me additional shipping fees.
AquaCave
03/15/2007, 11:21 PM
Because you used Paypal checkout, we were unable to automatically adjust for free shipping.
Your shipping fee will be refunded back to your Paypal account first thing tomorrow.
Heater is on it's way.

Albert

www.AquaCave.com
SFreefer
03/16/2007, 08:12 AM
Thank you very much! Your customer support has been stellar! I will definitely recommend you to others.