View Full Version : Promo code for DFS doesnt work @ LA?
paininthewrasse
06/13/2007, 09:21 AM
I have a promo code to save 15% off the order which I used on drfostersmith.com, and tried it on a liveaquaria order I was going to place and it didnt work.. just wondering why?
dfs/la2
06/13/2007, 09:35 AM
Paininthewrasse,
Thank you for contacting us with your question. We apologize for the problem you had placing your order. Some of our promotions are for supply orders only: this may be the case. If you could contact us at 1-800-334-3699 we will certainly check into this for you.
If we can be of any additional assistance, please feel free to contact our Technical Support Department at 1-800-334-3699 or via email at TechSupport@drsfostersmith.com and we will be happy to answer any question(s) you may have.
Stacie R.
Technical Support
Drs. Foster & Smith
DFS/LA1
06/14/2007, 03:59 PM
Paininthewrasse,
Thank you for your patience while we investigated this further. You can use the 15% promo code for live item orders. When you are ordering on-line, please add your code during step 4 of the check-out process under the "coupon" category. This will then take 15% off of your order. Thank you for giving us the time to properly respond to your question and please let us know if you have any other ordering or item questions!
Kris W.
LiveAquaria.com Supervisor
Drs. Foster and Smith
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