48" T5 fixture - Shocking !!!

[Packdog]

Just got a 48" T5 Aquatinic fixture ....love it !!

However, when I lift it of the 48" tank to feed/work/ etc....I get a low level shock. When my hands are wet ... it doesn't feel very pleasant.

Do I need repairs ?? Anything I can do/check ??


Any help is appreciated.

[Aquactinics]

Packdog,

Do you have any in sump or tank powerhead/pumps? If so, please unplug all pumps and powerheads that are in the tank. They might be feeding back through the ground line to the fixture. If there is still a problem please give us a call at 203-234-9286 for repairs.

Thank you,

Tom
Aquactinics

[Kiel'thalin]

It is probably the heater, if the powerheads don't work unplug the heater. May I ask which heater are you running?

[tonyespinoza]

just wanted to check in and see if you got your shock situation resolved? thinking about aquactinics... thanks for any help!

[Packdog]

I haven't had any trouble with getting shocked lately, but must admit that I haven't done anything about it either.:o

I need to check if having it plugged in differently might help, as I have the three prong plug adapted down to a two prong so that it fits my two prong timer. In other words, the ground is not being used...

Any electrical advice ??

[Charlie97L]

That probably is the issue.

Generally if an appliance has a 3 prong, it needs the 3rd prong. There are 3 prong timers (digital) available at Lowes and HD for outdoor use, that I use. They work great.