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Rare Angels
07/03/2007, 10:31 AM
I placed and order several weeks ago, don't have the number ahndy, and it includes a tricinctus clownfish. The order shipped without the tricinctus and it was on back-order. About a week or so later the Tricinctus was listed on your collectors corner, and still is last time I checked.

I haven't received the back-ordered fish and I am just wondering what is going on with these fish. Is my back order time expired, should I place another order?

When I placed the original order this is the fish I wanted so I would like to find out whats up

Thanks for your time

Dave

dfs/la2
07/03/2007, 11:13 AM
Dave,

We apologize that the Three Stripe Clownfish (Amphiprion tricinctus) on your order was unable to ship to you right away. If you could please PM your full name and address we will be able to access your account to better assist you with your order.

Joyce F.
Drs. Foster & Smith
LiveAquaria

Rare Angels
07/03/2007, 12:53 PM
PM sent

dfs/la2
07/03/2007, 02:28 PM
Dave,

Our records show you ordered a small sized Three Stripe Clownfish (Amphiprion tricinctus). Currently the medium sized Three Stripe Clownfish (Amphiprion tricinctus) is the size available. If you would like to change your order for the Three Stripe Clownfish (Amphiprion tricinctus) to the medium size that is available, we will be happy to change your order for you. Please call one of our friendly LiveAquaria agents at 1-800-334-3699 so we may change your order while the medium is still available.

Joyce F.
Drs. Foster & Smith
LiveAquaria