roger please help

[dlj]

Hi roger ,could you please help I have a tunze that is about 2year old . i need it fixed as the impeller assembly has froze up it didnt do any special tricks just froze Thanks for reply!and contact info

[Aquadepot]

dlj,

This is usually due to calcium build up if the impellor assembly can be removed, try soaking in vinegar overnight if the impellor is locked in the motor block it may take longer.
Worst case the drive shaft can be drilled out pretty tricky but Roger has done it.

Regards
Graeme

[dlj]

i have soaked it for three days no luck can you give me a contact number for roger

[shawnz28]

contact info - http://www.tunze.com/kontakt.html?&L=1&C=US

Only thing it does not mention is they left of Texas on the address....

[rvitko]

Just send me the pump with your return info and a way to contact you and we will repair it.

Tunze USA
305 Victor St
Austin, TX 78753