chitwnfish
08/12/2007, 09:30 PM
I called Aquacave 1 week ago Friday to verify if I could pick an item up and to check on their hours.
Happily they had the item and I wrote down the hours, also published on their website, but wanted to make sure.
I drove there from near O'Hare and they were closed. There was a man in another unit close by and he said they had been gone for a little while.
I was not a few minutes late but was there 55 minutes before they were to close.
I called immediately before leaving their lot and left my number in case they wanted to call and at least say hey sorry for the problem!
Not a word. I have set up 2 tanks in the last month and will continue to need things as I go. I know that at 56 and 55 gal tanks I will not be there best customer but I do know I will now not be a customer at all.
Give Premium Aquatics a try as they have been great!
Happily they had the item and I wrote down the hours, also published on their website, but wanted to make sure.
I drove there from near O'Hare and they were closed. There was a man in another unit close by and he said they had been gone for a little while.
I was not a few minutes late but was there 55 minutes before they were to close.
I called immediately before leaving their lot and left my number in case they wanted to call and at least say hey sorry for the problem!
Not a word. I have set up 2 tanks in the last month and will continue to need things as I go. I know that at 56 and 55 gal tanks I will not be there best customer but I do know I will now not be a customer at all.
Give Premium Aquatics a try as they have been great!