PDA

View Full Version : My order recieved today..


yoboyjdizz
11/27/2007, 11:48 AM
Just received my order today and it was missing one fish. I just got done emailing you guys. My order number was 2727 email: yoboyjdizz@yahoo.com. Just wondering whats going on.

yoboyjdizz
11/27/2007, 12:33 PM
Thanks for the quick email back. Hope we can get the fish soon! Will post pictures later to show the great quality of fish you guys sent me!

yoboyjdizz
11/28/2007, 02:36 PM
Well fish are doing fine expect the powder blue seems to sent to me with a case of ich. It has finally started to eat so hopefully i will able to get it back in shape. Will post pictures soon! Other then that so far max has been excellent in his customer service in finding me a healthy achilles to ship out to me asap.

yoboyjdizz
11/28/2007, 08:02 PM
please read my new email thanks.

ReefHotSpot
11/28/2007, 09:47 PM
I'm sorry to hear that you are having problems with the Powder Blue tang. As a species, they are exceptionally prone to ich and parasitic infections. They are also generally difficult fish to keep and among the more delicate species in the hobby. As a precaution because most fish are wild collected, we run a constant level of Cupramine in our fish system which houses our Powder Blues and fish known to be prone to parasitic infections. Our system is also bare bottom and the tanks are siphoned daily. At the time of shipping, the Powder Blue tang was inspected and did not show any visible signs of ich or parasitic infection. I also just took a close look at our current inventory and was not able to find any visible signs of ich or characteristic behavior of irritated fish. Please let us know if we can be of further assistance with the care of the Powder Blue Tang.

Best Regards,
Max
www.reefhotspot.com

yoboyjdizz
11/28/2007, 09:53 PM
Thanks for the response i also sent you an email if you could respond to that as well....

yoboyjdizz
11/30/2007, 07:07 PM
Thanks for your assistance through this whole ordeal. Max has great customer service. Today the powder blue looks better. Hopefully it will continue to get stronger and a better.

yoboyjdizz
01/21/2008, 04:04 PM
As of today the powder blue is still doing great in its recovery. The yellow tang and mandarin i got as well are also doing great. Wish i could get some pictures up like i promised. I still interested in the achilles tang once the powder blue makes a full recovery. Wondering if their any chances on getting some in anytime soon?

ReefHotSpot
01/21/2008, 08:24 PM
Yoboy,

Thanks for posting in our forum. That is great news about the fish from the order. Very happy to hear you are having success keeping the powder blue. We expect achilles in toward the start of next week. My suggestion is to sign up for the email alert to be notified when they are in stock.

Click on the link below for the Achilles tang page and the in stock email alert:

Achilles Tang 2.5-3.5"
http://www.reefhotspot.com/store/product_info.php?products_id=545

Achilles Tang 3.5-5"
http://www.reefhotspot.com/store/product_info.php?products_id=957

Best Regards,
Max
www.reefhotspot.com

yoboyjdizz
01/21/2008, 08:32 PM
thanks.