email alert problems

[Lemmz]

I have been trying to get the email alert setup for the last week or so with now success , i have tried multiple POP3 accounts and none have worked, if anyone out there has any idea what i cant do to get this working it would be greatly appreciated

[snapperface]

nobody knows???? bump

[digitalaquatics.com]

snapperface,

I may be wrong but in passing emails I THINK he may not have had a constant internet connection. He may have been on a dial-up and myReef wont send an email if you don't already have the connection.

[Lemmz]

I am on dsl so I have a constant connection

[kc350twin]

I can't get mine to send email or text. Uninstalled all virus software. They were stopping it at first but still no luck.



Kc3

[chemisfun11]

I've had similar difficulties with no success. I get no e-mail alerts from myReef, but when I send test e-mails they are received. Sorry I can't be more help.

[Lemmz]

I haven't even received the test emails

[kc350twin]

Yeah no test emails or text to my phone. One thing at a time though. I'll get it. Trying to get my Network engineer buddy over. If I get anywhere
I'll be sure to post.

[gguertin]

I am having trouble with this as well...

So using a gmail account I have
smtp.gmail.com
username@gmail.com
password

and at the top type the email address I want it sent too... Is there something else I need to know? Are there any ports other then 80 that need to be opened for this to work? I noticed my antivirus scanning when I hit test so I disabled that... still same thing...

[gguertin]

anyone???

What email addresses have any of you used... Does someone have gmail working? Is there another free pop3 provider someone has working I can try?

[gguertin]

Last reply other then me 3/5 Does anyone read these posts?

[snapperface]

dude there is really no help on this subject here...I just found someone local to help me out thats knows abut web servers..

[Lemmz]

Ok I finally got the test emails working! Let me see if I can explain.... apparently it was a server issue(Verizon) I have since switched servers (now Mediacom) but was getting errors when sending to my Virgin Mobile phone. It would send the test just fine to my Gmail account so I made a new Gmail account strictly for myReef and set it to forward to my Virgin Mobile phone. Working fine now!
I hope my frustrating experience helps others having the same problem I was having.
Matthew

[chemisfun11]

explains my issue I guess. I have Verizon.

[gguertin]

I have verizon as well...

Lemmz I am hoping you can clarify something for me...

I was using smtp.gmail.com for the send server is that correct... and I have to use authentication too right...

I used gguertin@gmail.com for my logon and then my password... do you then send an email to your same account or setup another account to send the messages too.... If it were possible for you to tell me if there were any other services you had to start like smtp or something like that too that would be great... I am having a hard time getting mine to work with anything?

[Lemmz]

try this
email address - gguertin@gmail.com
send email server - outgoing.verizon.net
username - blank
password - blank
no authentication

[gguertin]

I am reformating the pc right now and will try that as soon as I am done...

I will post if it works!

Thanks!

[gguertin]

still not working... brand new install no anti virus on the dmz host????

There is obviously something needed to make this run? Are there certain updates needed like java or something to let this application send the mail?

[gguertin]

all critical windows updates are done
-also all .net versions installed

i setup a gmail account to use smtp through outlook... that worked but had to use SSL possible cause for people having trouble with gmail how do you add to use ssl?

windows firewall is off...

tested verizon option again still didnt work.

Any ideas?

[DaveMorris]

It could also be issues with the internet provider. Cox, for example, has things set up that block certain types of email setups like this becuase they are worried about mass emailing. Something about how you have to set it up looks to them like a spam machine.

[gguertin]

I have qwest dsl does anyone know if they do something like that?

Is there a way around something like that?

[gguertin]

well thats not it... I thought it was for a bit...

I setup outlook using my gmail through smtp worked just fine....

I have tried multiple setups to get this to work... any other ideas?

[whirley]

gguertin,
I too am having the same kind of troubles...

whirley

[gguertin]

im going to try a complete new pc with xpsp2 and all windows updates later this week... if that doesnt work im saying it just doesnt work... why else is it so many people cant get this to work?

Is it that hard for a company to release the prerequisites and requirements to make their software work?

I dont know and got frusterated at the lack of help on the subject...

again my service provider is not blocking it because I was able to setup outlook on my gmail account through smtp and that works...

[whirley]

Success here!

I skipped using gmail all together and used my ISP's outgoing mail server (smtp).

I entered in my XXXX@tmomail.net (email address for my phone) for my email address, smtp.att.yahoo.com (outgoing 'SEnd' Email server') and now it send text messages to me! Pretty sweet!

I did enter in my Username and password and checked needs authentication as well.

gguertin, what ISP service are you using? I'd suggest not using gmail's outgoing email server.



whirley

[gguertin]

im using qwest dsl....

im not sure if they have a service even I will have to look all that up. I will certainly try.. Not sure what the difference would be but sounds like its worth a try. Thanks for the info!

[whirley]

Yah, I'd bypass the gmail account. My huntch is that the ports are different and I believe that the myreef software uses the 'default' email host ports....

Just a thought.

[Lemmz]

pop.dnvr.qwest.net Qwests mail server

[gguertin]

i dont have a username for that server.

i have some qwest msn garbage.. so its smtp.live.com
I tried it and it didnt work :(

[Lemmz]

try it without authentication, thats what i had to did with mine and it worked

[gguertin]

just tried.. both my smtp and the one you listed...

no luck..

[gguertin]

ok... I just installed myreef on a 2003 server I have...

this has smtp on it and that does not work? Are you guys sure you get the notifications to work?