Missing plastic part for Tunze Osmolator

[Scissorhand]

Hi Roger,

I just bought a Tunze Osmolator from Marine Depot, and straight out of the plastic wrapping, I believe that the person who assembled the parts have accidentally left out a plastic part.

I have looked for a picture of the osmolator and circled RED the part that I think I am missing.

It should be the small plastic panel that has threaded holes.

I have tried to assemble the Osmolator and am left with two small panels with no threads and thus cannot screw them together.

http://i25.photobucket.com/albums/c55/PochiePooh/Tunze.jpg

LMK if the picture is clear for you, and where can I go about to request this piece from tunze.

Thank you.

Hoang

[rvitko]

There are no threads in that part, the threads are in the part that goes on the other side. I can send this piece but please double check that this is what you need. It sounds like you have the right pieces but they were not threaded.

[Scissorhand]

Roger, you were right, the piece I need has no threads.

I just double checked.

I took a picture of it as well so there'd be no confusion.

As the moment, I only have ONE of this piece.

http://i25.photobucket.com/albums/c55/PochiePooh/Tunze1.jpg

[rvitko]

OK, PM me your name and address and we will send one.

[Scissorhand]

Roger, I just got the parts today! :)

Just wanna drop a line here to let you know and thank you again for Tunze top notch service.

[rvitko]

Thanks!