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dingdong03
05/24/2008, 06:04 PM
<a href=showthread.php?s=&postid=12607081#post12607081 target=_blank>Originally posted</a> by tbone28
dingdong - I set my water level right at or below the bottom of the collection cup to skim dry.

Tbone,

MANy thanks man
let me try see:D

dingdong03
05/24/2008, 06:08 PM
Tbone -Cool skimmer cleaner head unit test on a BK Mini200:eek2:

Click link below to see


http://www.myvideo.de/watch/4146580/SkimCleaner_2_1
http://www.myvideo.de/watch/4146749/SkimCleaner_2_2
http://www.myvideo.de/watch/4182255/SkimCleaner_2_3
http://www.myvideo.de/watch/4182907/SkimClean_2_4

WWC
05/24/2008, 06:14 PM
<a href=showthread.php?s=&postid=12607047#post12607047 target=_blank>Originally posted</a> by WWC
One of my customers just setup an SM200 and there is a lot of microbubbles coming out the bottom of the pipe. Anyone know what causes this?

Anybody??

I tried raising the riser pipe, but the bubbles just keep coming out, lots of them.

tbone28
05/24/2008, 06:24 PM
dingdong - good luck. I haven't skimmed "dry" in a while now. I was playing around with my SM when I first got it, and realized that skimming a bit on the wet side still skims very dark :)

WWC - the bubbles come out of the submerged drain. There's no way to prevent the bubbles from escaping. If you look at dingdong's picture of his SM on the previous page, the SM200 should have that interior riser tube attached to the cone. That should prevent bubbles from escaping. Are you missing that extension?

sjames
05/24/2008, 06:26 PM
I have an old model SM250 and it releases a fair amount of bubbles. It did decrease as the skimmer broke in. You should see gradual reduction over a couple weeks. They wont go away entirely though.

tbone28
05/24/2008, 06:36 PM
WWC - Do you have baffles in your customer's sump?

dingdong03
05/24/2008, 06:56 PM
<a href=showthread.php?s=&postid=12607287#post12607287 target=_blank>Originally posted</a> by tbone28
dingdong - good luck. I haven't skimmed "dry" in a while now. I was playing around with my SM when I first got it, and realized that skimming a bit on the wet side still skims very dark :)



If i set the water lvl higher than the neck ,water will leak(drip out from the neck)

tbone28
05/24/2008, 07:01 PM
maybe you're o-ring isn't tight? try putting some silicone lubricant on it.

b_vanfossen
05/24/2008, 08:42 PM
doc- thanks. from the angle I didn't realize that was a "T"... Outstanding about no bubbles!

gotfish8
05/25/2008, 01:06 AM
All I have to say, Bubble kings are flucking amazing. I have a 360 display woth aprox 300+/- sump/fuge, my previous skimmer was this

http://i2.photobucket.com/albums/y38/GotFish8/DSC_0367.jpg

To a Bk 250 internal.

The BK skims so well even being under rated for my tank size my corals are becoming nutrient deprived and starting to lighten and become pastel


best investment I have spent on the tank

http://i2.photobucket.com/albums/y38/GotFish8/DSC_0363.jpg

Less than an hour after being installed

paulthomas
05/25/2008, 11:00 AM
We were running late for a wedding yesterday when the Fedex guy showed up. So I didn't get to open the box up til this morning. The build quality is impressive and it's friggin' massive. Only problem is there's a 3" crack in the skimmer body. :mad:

http://img.photobucket.com/albums/v249/HouseHead/Fish%20Coral%20Tank%20Pics/BK300InternalCrackInBody5-25-08-1.jpg

Eh, these things happen. I'll call the shop today.

tbone28
05/25/2008, 11:18 AM
That sucks, Paul. That is weird - 2 cracked skimmers in the same week. I wonder how it's happening, as Proline packs the hell out of the skimmers.

docwells
05/25/2008, 11:20 AM
gotfish8,
Was your previuos skimmer a Geo. It looks like one. I changed from Geo to a BK mini 160. I loved the stuff my Geo pulled out, but I needed a smaller skimmer. I am impressed so far with my BK

gotfish8
05/25/2008, 11:30 AM
Yep it was a GEO, It would have been a good skimmer but the neck was to small

paulthomas
05/25/2008, 12:05 PM
It was packaged pretty well. But I was surprised to see the pump bubble wrapped with the skimmer. I was expecting it to be wrapped seperate or in a small box.

kenargo
05/25/2008, 12:08 PM
Make that 3:

Broken clip:

http://mysite.verizon.net/resoixy5/sitebuildercontent/sitebuilderpictures/clip.JPG

Chipped motor:

http://mysite.verizon.net/resoixy5/sitebuildercontent/sitebuilderpictures/motor.JPG

Same packaging; the motor was taped down but the tape has broken and the motor was moving around. The clip is not big deal; it unscrews from the bottom (some acrylic glue and it will be like new). The motor is only superficial damage, you can see the chips in the plasit where I'm guessing it hit something on the skimmer.

tbone28
05/25/2008, 12:47 PM
That's interesting. My pump came in its own RD box.

kenargo
05/25/2008, 01:03 PM
Hmm. Well' I have mine apart (the skimmer base) and it appears BK is not using the correct adhesive for the base wings. I noticed that when unscrewed from the base all wings have some play and you can tell they they are not attached to the acrylic only the white-colored glue (more of a caulk) is what holds the wings to the skimmer body and it really isn't attached either. Not a big deal to fix correctly; I certainly am not going to return it now that I have one!

tbone28
05/25/2008, 01:10 PM
have you guys asked Chris (Proline) about this? I wonder if their QC has changed

kenargo
05/25/2008, 01:20 PM
I haven't called Proline yet but I have fixed the wing; some Acrylic #16 medium bond and the wing isn't ever coming loose (good as new, maybe better)!

paulthomas
05/25/2008, 01:43 PM
Yeah, I forgot to mention that my pump had to have been moving around in transit as the tape holding it down to the base of the skimmer had broken. I don't see any damage from this though.

I can't figure out what it is that they use to hold those clips in place. At first I thought it was someting like 3M 5200. But whatever it is, it hardens into a plastic. It feels like the same stuff that's used for the threaded neck too.

It looks like the stress crack I have on my 300's body isn't serious. But who knows? Down the road it may grow into something more severe. I'm going to let Proline or the dealer handle it to be on the safe side.

kenargo
05/25/2008, 02:01 PM
The little stress crack you have, I think can be fixed with acrylic glue (the real runny stuff); I would think that it would fill the crack and seal it up. The Acrylic #16 glue it too thick for the crack but was perfect for the wings.

b_vanfossen
05/25/2008, 02:20 PM
Remember the Depreciation on its value. I would let the manufacture fix it for sure....

Los
05/25/2008, 02:56 PM
Kenargo, Too Fly - My pump was moving around freely as well and the broken part was right by it. I suspect that's what caused it to break - good catch. Anyway, I am NOT going to be getting it fixed. I was given two options by the vendor (OCA): accept a bit over 5% break on the price or send it back. The problem with the second option is that I would have to pay for the shipping. I understand why they wouldn't want to get stuck with the shipping, but on a broken item making me pay for shipping it back...? Anyway, I'd have to pony up something around $100-$150 to ship it back to them, and then they would resell the skimmer to someone else, so the decision was an easy one.
BTW, if they offer you a credit, make sure you actually get it. In this process I double checked a previous credit for some broken Tunze stones the same vendor sold me. They wanted to send them to me even though one of them had arrived broken to them from Tunze and I agreed to take it in return for a 10% discount. When they arrived, they were BOTH broken (not just one), but I figured since they would then be giving me a credit on both - that was worth it. The problem is, I just called my credit card company since it didn't show up on my statement and it turns out they never gave me the credit on either of them. Grrrrrr.

kenargo
05/25/2008, 03:49 PM
Yea, I'm not too worried about depreciation; It just arrived and even if it where in perfect condition I doubt that I could sell it for 60% of what I paid for it; aquarium stuff depreciated like cars; the day it's delivered the value drops by 50%. I got a great deal on the skimmer; it's an easy fix I think I'll keep it!

Skimmer is being cleaned and degreased now and I expect to have it plumbed in late today or tomorrow.

paulthomas
05/25/2008, 03:58 PM
I just spoke to Richard at the shop and he said to give him a call about your damaged skimmers. They're going to contact Proline and get back to us with a resolution. I was assured of this.

It sounds like there are two options. One is to fix it and have the price adjusted. The other is to have Proline handle it. Personally, I'd rather have the skimmer body replaced as my pump appears to be ok.

It's obvious that the damages are due to the pumps not being packaged seperately or to them not being secured properly to the skimmer base plate. This is not our fault nor should we have to pay for resolving it. I imagine Proline will make good on these damaged skimmers as they make top-notch products and are said to fully stand behind them. We'll see...

Los,

I'd let the dealer know about your credit(s). I'd bet it was an oversight. They seem to be a pretty busy shop.

Paul

tbone28
05/25/2008, 04:34 PM
Paul, totally agree with your viewpoint. That's what I would expect Proline to do. It doesn't seem to be Fed Ex or OCA's fault; rather, it was packaging. Remember that my pump came inside its own box. I recall seeing another SM owner post a pic of his RD box, too.

GL guys. I'm sure Proline will make it right.

paulthomas
05/25/2008, 04:41 PM
Yeah T, I remember your RD, along with a few others, was boxed seperately from the skimmer body. I was really surprised to see mine wasn't.

BTW, I got an e-mail from the dealer saying "Don't worry, we'll take care of you guys."

:smokin:

Paul

tbone28
05/25/2008, 04:47 PM
Sweet, that's great news.

http://www.websmileys.com/sm/smoking/rauch13.gif

Los
05/25/2008, 05:50 PM
Leave it to the Microsoft guy to be OK with a few "bugs" :) On a more serious note, Ken, did you develop the ACIII Simulator? I saw it on your website.

BTW, I admire your attitude. I also love your equipment list - all top notch.

kenargo
05/25/2008, 10:30 PM
We'll 1 bug is fixed and the other one won't cause any operational issue;)

Yes, I am the person who created the AC Simulator (and AC3 Gadget).

Los
05/25/2008, 11:24 PM
Ken-

Thanks for doing so. Is the AC3 Gadget compatible and stable with Vista, ACIII Pro, and Norton? After this last question, I promise to rejoin to the BK discussion.

kenargo
05/25/2008, 11:48 PM
Yes.

And just so we're back on topic; I have degreased, cleaned and plumbed the new 300 Internal. It's in a temporary sump until I build a new one large enough to house it but things liik great.

tbone28
05/26/2008, 12:00 AM
Ken, pics pls :)

3.99AfterTaxes
05/26/2008, 12:50 AM
<a href=showthread.php?s=&postid=12611783#post12611783 target=_blank>Originally posted</a> by tbone28
Paul, totally agree with your viewpoint. That's what I would expect Proline to do. It doesn't seem to be Fed Ex or OCA's fault; rather, it was packaging. Remember that my pump came inside its own box. I recall seeing another SM owner post a pic of his RD box, too.

GL guys. I'm sure Proline will make it right.

Are you kidding me?

Look at this picture (los):

http://i303.photobucket.com/albums/nn128/carlosandgea/CIMG1972.jpg

Looks like a mangled box to me. I've seen these things delivered properly back when I worked at a retail location and they do NOT look like that.

Courier companies are a joke. No one gives a cap about how merchandise is handled. I've seen people ram pallets into other stacks with forklifts on more than one occasion and drop items off pallets several more times over that.

Give me a break...

tbone28
05/26/2008, 03:47 AM
dude, chill out...

b_vanfossen
05/26/2008, 12:57 PM
that's a huge box for a skimmer!! Geeze....

3.99AfterTaxes
05/26/2008, 01:04 PM
<a href=showthread.php?s=&postid=12614680#post12614680 target=_blank>Originally posted</a> by tbone28
dude, chill out...


Sure thing Captain, but I assume you can see the damage on that box eh? I mean, it doesn't take fine observation skills or a team of detectives to figure that one out...

kenargo
05/26/2008, 01:18 PM
The FedEx truck is here, the FedEx truck is here;

http://mysite.verizon.net/resoixy5/sitebuildercontent/sitebuilderpictures/FedEx.JPG

I was going to take a picture of the FedEx guy carrying the box but felt bad for him, here is the box:

http://mysite.verizon.net/resoixy5/sitebuildercontent/sitebuilderpictures/bigBox.JPG

A few minor injuries...

Broken glue joint (fixed using acrylic #16 glue):

http://mysite.verizon.net/resoixy5/sitebuildercontent/sitebuilderpictures/clip.JPG

And the motor was banged around:

http://mysite.verizon.net/resoixy5/sitebuildercontent/sitebuilderpictures/motor.JPG

Temporary home; I need to build a larger sump:

http://mysite.verizon.net/resoixy5/sitebuildercontent/sitebuilderpictures/Skimmer1.JPG

The 1st minutes of life:

http://mysite.verizon.net/resoixy5/sitebuildercontent/sitebuilderpictures/Skimmer2.JPG

12 hours later, nice thick, firm head of foam:

http://mysite.verizon.net/resoixy5/sitebuildercontent/sitebuilderpictures/Skimmer3.JPG
http://mysite.verizon.net/resoixy5/sitebuildercontent/sitebuilderpictures/Skimmer4.JPG

tbone28
05/26/2008, 01:39 PM
<a href=showthread.php?s=&postid=12616248#post12616248 target=_blank>Originally posted</a> by 3.99AfterTaxes
Sure thing Captain, but I assume you can see the damage on that box eh? I mean, it doesn't take fine observation skills or a team of detectives to figure that one out...

well, look at kenargo's box and make your observation. I think distributors should realize how UPS, Fed Ex, and other couriers throw things around and package their products with that in mind - that is good business. Take a look at Reef Geek, for example. Greg will have custom foam inserts made for his products before he sends stuff out.

My point about Proline- if they had packaged the skimmer pump in the box that it comes in, the damage may not have occured despite whatever Fed Ex did.

Canarygirl
05/26/2008, 01:47 PM
The box I received (the wrong skimmer) was not sturdy, as in, I could feel the skimmer moving around inside the box when I tipped it on its side. Also the side/bottom of the box were bowing outward like they weren't reinforced as well as they should have been. I personally would have wrapped these boxes well with strong packing tape all the way around...that wasn't done. This box was labeled Deluxe 250 Internal which was not the skimmer I ordered, so I didn't unwrap the skimmer to inspect it for damage. But I will be packing it up in a more secure fashion than it came to me, I can tell you that much.

When on the phone with the vendor, I asked about who did the shipping (since I received two incorrect products in a row), whether they were drop shipped by someone other than the vendor, and he said no, all shipping was done out of the vendor's shop. So, I'd say they have some quality assurance issues to work out in their shipping/receiving department.

P.S. I concur with what tbone said above, that Reefgeek is the example of how to properly package/ship expensive equipment. They rock!

tbone28
05/26/2008, 01:55 PM
Thank you, Canarygirl! I had to wait one extra month (after my lighting fixtures arrived at his store) before he would ship them out because he was getting various foam inserts test-fitted. It was worth the wait (albeit a tough wait :p)

Creetin
05/26/2008, 02:01 PM
Well see the box all the skimmers broken came in? Mine was in that box placed inside another much larger box filled with packing peanuts.
I have gotten house hold water heaters in less packaging. LOL
Everything came in perfect.
Shipping was 150 bones but AS split it with me.

Proline
05/26/2008, 03:11 PM
<a href=showthread.php?s=&postid=12616445#post12616445 target=_blank>Originally posted</a> by tbone28
well, look at kenargo's box and make your observation. I think distributors should realize how UPS, Fed Ex, and other couriers throw things around and package their products with that in mind - that is good business. Take a look at Reef Geek, for example. Greg will have custom foam inserts made for his products before he sends stuff out.

My point about Proline- if they had packaged the skimmer pump in the box that it comes in, the damage may not have occured despite whatever Fed Ex did.

Greetings!

Just to clarify a few things about the skimmers and how they're packaged here at Proline, I'd like to give you an idea about how these things arrive to us:

First off, all the skimmers are shipped to us directly from RE in large pallet boxes. They are individually bubble wrapped with cardboard.

Secondly, Supermarin's are the only skimmer where the pump is not actually sent attached to the body of the skimmer. All other models (Mini's, Deluxe Internal, Deluxe External) are shipped directly to us as one would see when they open the retail packaging. We do not remove any pumps from retail packaging to mount to the skimmer prior to boxing. However, from henceforth, we will be removing the pumps from the skimmer prior to boxing.

Finally, Proline Aquatics will only ship to dealers directly on large, shrink wrap sealed pallets. This completely minimizes the possibility of damage to the products. What that means is that, in general, products should arrive at the dealer of choice in proper condition. The only skimmer we have shipped directly to a customer was to los as a favor to our vendor. Unfortunately, after seeing the condition the skimmer arrived in, that will probably be the last favor of this sort to any dealer.

This all said, we are always looking to improve our packaging and this is definitely the first time these problems have come across for us. We will be sure to take all these factors into account for future shipments of RE products, especially the Deluxe Internal models.

tbone28
05/26/2008, 03:36 PM
Chris - Thanks for clarifying. I think shipping the pumps in their own box will do a lot. My SM box didn't come in *the best* condition from Fed Ex, either. However, there was no damage to either my skimmer or pump.

b_vanfossen
05/27/2008, 12:24 AM
kenargo- what a beast!!

Pitcom
05/27/2008, 02:51 PM
I'm looking to get a Mini 160 or 180, where is a good place to order from. Thanks!

jnb
05/27/2008, 03:33 PM
aquarium specialty

<a href=showthread.php?s=&postid=12623542#post12623542 target=_blank>Originally posted</a> by Pitcom
I'm looking to get a Mini 160 or 180, where is a good place to order from. Thanks!

Canarygirl
05/27/2008, 03:38 PM
If you order from Aquarium Specialty, I recommend calling them to confirm that the item you want is really in stock...their website isn't always up to date.

crab0000
05/27/2008, 04:31 PM
<a href=showthread.php?s=&postid=12623542#post12623542 target=_blank>Originally posted</a> by Pitcom
I'm looking to get a Mini 160 or 180, where is a good place to order from. Thanks!

Being in PA you would probably get it a lot faster from Premium Aquatics. Plus everything I have ever gotten from them has been packaged extremely well!

hogall
05/27/2008, 05:57 PM
AS +1

The box that I got my BK 180 was triple the size of the unit. It was packed with foam and the BK was wrapped in layersss of bubble wrap...

I am still waiting for the BK 300D, it took a long time - should get my next Tuesday . It will be in two boxes. :D


Dennis

hogall
05/27/2008, 05:58 PM
Sorry for the DP

triunfo
05/27/2008, 07:17 PM
I went through a scare when Fed Ex delivered my skimmer like this.
http://i293.photobucket.com/albums/mm71/triunfo_1104/IMG_2124.jpg

Luckily I got Mr.Bk looking out for me...
http://i293.photobucket.com/albums/mm71/triunfo_1104/burger-king.jpg
The skimmer, once unpacked was fine...thank God!
http://i293.photobucket.com/albums/mm71/triunfo_1104/IMG_2133.jpg

triunfo
05/27/2008, 07:21 PM
Hey T-bone, thanks for the tips on how to post.;)
Obviously I have yet to master it... :( Just lay on your side when you look at the skimmer pic:D

Creetin
05/27/2008, 08:57 PM
I am surprised that no one has mentioned the self cleaning heads released at interzoo!!! Pics can be found on glassbox deigns site.

kenargo
05/27/2008, 09:14 PM
Breaking in nicely.

36 hours:

http://mysite.verizon.net/resoixy5/sitebuildercontent/sitebuilderpictures/36_hours.JPG

and again at 48 hours:

http://mysite.verizon.net/resoixy5/sitebuildercontent/sitebuilderpictures/48_hours.JPG

Creetin
05/27/2008, 09:22 PM
Impressive, Wait till it breaks in. ;)

kenargo
05/27/2008, 09:25 PM
<a href=showthread.php?s=&postid=12625944#post12625944 target=_blank>Originally posted</a> by Creetin
I am surprised that no one has mentioned the self cleaning heads released at interzoo!!! Pics can be found on glassbox deigns site.

Do you have a link?

tbone28
05/27/2008, 11:47 PM
I'm surprised you guys aren't subscribed to the Proline forum :)

http://www.reefcentral.com/forums/showthread.php?s=&threadid=1395847

FOSELONE
05/28/2008, 02:12 AM
heres my 300...
http://reefcentral.com/gallery/data/500/74738Picture_434.jpg

saltyESQ
05/28/2008, 11:23 PM
:) I should be receiving my red dragon 6.5 M3 anyday...yay it will be used as a return pump.

saltyESQ
05/28/2008, 11:28 PM
<a href=showthread.php?s=&postid=12617041#post12617041 target=_blank>Originally posted</a> by Proline
Greetings!

Finally, Proline Aquatics will only ship to dealers directly on large, shrink wrap sealed pallets. This completely minimizes the possibility of damage to the products. What that means is that, in general, products should arrive at the dealer of choice in proper condition. The only skimmer we have shipped directly to a customer was to los as a favor to our vendor. Unfortunately, after seeing the condition the skimmer arrived in, that will probably be the last favor of this sort to any dealer.

ls.

I believe that was me and you guys are awesome!

nikecivic
05/29/2008, 02:18 AM
I just purchased a Mini 160 but did not get a manual with the box. Does anyone have a manual in a pdf format?

german_reef
05/29/2008, 03:23 AM
<a href=showthread.php?s=&postid=12635294#post12635294 target=_blank>Originally posted</a> by nikecivic
I just purchased a Mini 160 but did not get a manual with the box. Does anyone have a manual in a pdf format?

sure! here you go:
Royal-Exklusiv Mini BK Owners Manual English (http://www.royal-exclusiv.de/forum/wbboard/thread.php?threadid=168&boardid=8&styleid=1)

Oldtimer
05/29/2008, 07:23 AM
How about a manual for a 300 Ext Deluxe? I didn't see a manual in the box with my skimmer either. Thx.

german_reef
05/29/2008, 08:15 AM
As far as I am aware of just for the internal DeLuxe:
BK internal DeLuxe Owners Manual (http://www.royal-exclusiv.de/forum/wbboard/thread.php?threadid=166&boardid=8&styleid=1)

You may want to contact Klaus Jansen or post this question in the Proline board (http://reefcentral.com/forums/forumdisplay.php?s=&forumid=497)

paulthomas
05/29/2008, 12:56 PM
While I'm not keeping this particular 300, it's still impressive to look at. :D Here it is next to a Vitamin Water for scale.

http://img.photobucket.com/albums/v249/HouseHead/Fish%20Coral%20Tank%20Pics/BK300Internal5-28-08.jpg

reeffer1
05/29/2008, 07:33 PM
The only manual for the 300 External is still in German, that would be why you did not get one. I ran into this same problem with mine.

Bricky
05/29/2008, 11:30 PM
Thought I'd post a pic of my 400 internal. Not much to pull out of the water as I only have one fish (red clown goby) and about 700 snails in 800 total gallons.

http://i105.photobucket.com/albums/m210/mbricknell/Elos%20build%20equipment/Equipment052.jpg

http://i105.photobucket.com/albums/m210/mbricknell/Elos%20build%20equipment/Equipment054.jpg

BFG
05/29/2008, 11:40 PM
<a href=showthread.php?s=&postid=12634322#post12634322 target=_blank>Originally posted</a> by saltyESQ
:) I should be receiving my red dragon 6.5 M3 anyday...yay it will be used as a return pump.

Congratz! You won't notice it working. Just don't let any snail into the pump. Not the turbo snail kind but those tiny ones, the size of a grain of rice.

Creetin
05/31/2008, 12:06 PM
<a href=showthread.php?s=&postid=12641671#post12641671 target=_blank>Originally posted</a> by Bricky
Thought I'd post a pic of my 400 internal. Not much to pull out of the water as I only have one fish (red clown goby) and about 700 snails in 800 total gallons.

http://i105.photobucket.com/albums/m210/mbricknell/Elos%20build%20equipment/Equipment052.jpg

http://i105.photobucket.com/albums/m210/mbricknell/Elos%20build%20equipment/Equipment054.jpg

Very nice!! I wil have the 400 on my next setup. I want a 500 gal rimless cube.

Canarygirl
05/31/2008, 06:43 PM
OK, I just received my correct skimmer--SM 250. Is there a user's manual anywhere? I couldn't find it on the RE website.

I tried turning it on based on my gut instinct of how to set it up, but there were no bubbles or turbulence created so I obviously didn't do it right...mechanical genius I am not...:o

tbone28
05/31/2008, 06:45 PM
Canarygirl - there's a pdf on this link:

http://www.aquariumspecialty.com/catalog/product_info.php?cPath=34_136&products_id=635&osCsid=81768def41045c998dde9cd3c5c671ef

That was a quick turnaround to get you the right skimmer! Did it come from Proline or the vendor?
Did you return the Deluxe already?

Canarygirl
05/31/2008, 07:37 PM
false alarm, it was a simple thing...I didn't realize that one of tthe pump intake holes was blocked with a plug...that would explain the lack of bubbles:lol:

working great now

Canarygirl
05/31/2008, 07:39 PM
It came from the vendor. I ended up shipping the Deluxe 250 to the person who actually bought it, saved some time that way.

Pitcom
05/31/2008, 09:45 PM
Thanks for the information, I'm ordering a bk m180 on monday.

JRaquatics
06/02/2008, 03:07 PM
I thought I would never see the day when NEW BKs were sold on Ebay. :eek1:

http://cgi.ebay.com/Bubble-King-Deluxe-300-External-Protein-Skimmer_W0QQitemZ110257628221QQihZ001QQcategoryZ46313QQssPageNameZWDVWQQrdZ1QQcmdZViewItem

Now only if they could be offered for ebay prices.:D

bchbum189
06/02/2008, 03:46 PM
fed ex tracking shows me for a thur delivery, gonna be a long 4 days..

hogall
06/02/2008, 08:42 PM
Now my BK480 is completed. Here is a shoot of the new arrival; just unpacked it :D It is time to disconnect my ER 180 and put this guy to work :rollface:

http://i290.photobucket.com/albums/ll265/hogall/023.jpg

My BK180 Mini at work; this is two days worth of you know what... Couldn't believe what two little purple tangs put out.

http://i290.photobucket.com/albums/ll265/hogall/026.jpg

Creetin
06/02/2008, 08:59 PM
Looks like a sweet combo there.
Gotta love the NOG.

hogall
06/03/2008, 12:04 PM
Needs some help here. The instruction manual stated:

"Please run the skimmer this way for a couple fo hours without installing the skimmer head"

What is the skimmer head? Sorry for the stupid question.

Thanks

Dennis

tbone28
06/03/2008, 12:27 PM
I think they mean the collection cup, but it's ok to run it with the cup on.

hogall
06/03/2008, 01:12 PM
Thanks tbone Do you soak it first or just put it to work? The BK mini doesn't feel as greasy as this big one :confused:

Dennis

<a href=showthread.php?s=&postid=12669377#post12669377 target=_blank>Originally posted</a> by tbone28
I think they mean the collection cup, but it's ok to run it with the cup on.

tbone28
06/03/2008, 01:43 PM
I just ran it from the get go. It broke in very quickly. Some people do run a vinegar bath prior to. I think I was skimming within a day or 2, and fully broken in a week after. have fun!

tas5tas
06/04/2008, 12:53 AM
Where's the least expensive place to buy a BK?? I'm looking for a skimmer for my new setup that will consist of about 200g total.

tbone28
06/04/2008, 12:55 AM
what size BK? here's one for sale

http://reefcentral.com/forums/showthread.php?s=&threadid=1404492

tas5tas
06/04/2008, 01:02 AM
Thanks, but would rather get a new one. I like to have a little CYA if you know what I mean when I'm dropping this much cash.

jtarmitage
06/04/2008, 01:16 AM
Every place that I know of is asking the same price. Haven't seen anyone offering deals on BK's. The Deluxe 200 would be a great size skimmer for your tank. And, of course, Pro-line has the some of the best customer service around.

saltyESQ
06/05/2008, 05:27 PM
any recommendations for an skim drain container for a BK SM 200?

My drain doesn't have an elbow, so it will have to run straight down.
does BK make a container?

any recommendations?

Waxxiemann
06/05/2008, 06:03 PM
Precision marine, Marine technical concepts and MRC all have pretty similar dealies.

I like the MTC one:
http://www.marinetechnical.com/page15.html

tonyespinoza
06/05/2008, 07:05 PM
haven't tried any of these, but here are more options:
http://www.aquacave.com/searchresult.aspx?CategoryID=537

Ccondo
06/06/2008, 11:37 AM
So I just got my BK SM 250. It does not have the extended riser inside just the cone. What should I do?

Creetin
06/06/2008, 12:59 PM
Check all the packing and if not there call who you bought it from.
Should be taken care of asap.

bchbum189
06/06/2008, 01:09 PM
my SM 250 also just came in, it does have the riser cone. Is there a recommended water level for these guys, did a quick search didnt find anything listed.

Already running, and breaking in, cant wait.

Canarygirl
06/06/2008, 02:22 PM
my SM 250 also just came in, it does have the riser cone. Is there a recommended water level for these guys, did a quick search didnt find anything listed.

I the recommended water height is 9" on this. I've got the same model. THe yellow end of the pump intake has 9" printed on it.

abark
06/06/2008, 02:27 PM
The recommended water level for all BK's is 20-25 cm (7.87-9.84").
I have seen Klaus recommend 23 cm (9.06") as the ideal.

bklynreefdude
06/06/2008, 02:34 PM
Wow! 54 pages of praise for a piece of plastic that collects fish poop! Just imagine a thread for people posting pictures of their cat's German designed litter box. My 160 Mini should be here Tuesday and I can't wait to join the club! Seriously, I'm losing sleep just thinking about it. Thanks for all the posts. Will send pics next week.

Creetin
06/06/2008, 02:48 PM
Just imagine if there was a machine that pulled fish poop before the fish pooped!!! LOL
This is as close as your going to get for now. :D Congrats on the new skimmer post some stinky water pics when ya can.

bklynreefdude
06/06/2008, 02:59 PM
Ah yes, little computer controlled laser guided swimming robots with micro vacuums! My cat is more interested in what goes on in the sump than watching or chasing the fish. What will happen, I wonder, with the new BK? Thanks, Creetin and will do. Quick question probably already answered, new filter socks and skimming? Rinse/soak first? Just wait a while?

Creetin
06/06/2008, 03:01 PM
Mild vinigar and water bath, and let her rip.
Its the pump that has most of the oils on it pay a little attention to that more. a 1/2 hr soak in a mix should do the trick.

bklynreefdude
06/06/2008, 03:03 PM
Thanks!

antoniopinak
06/08/2008, 08:53 PM
Tbone,

I'm from Brazil and just got an SM250, could you please post a picture of the air inlet on the side of the telescope tube? I want to know what's the position of the tube you're using... :)

Thanks

tbone28
06/08/2008, 09:03 PM
Antonio - I'll take a pic when I get home tonight. I'll do the best I can to get a good shot. It's tight in my sump!

antoniopinak
06/09/2008, 12:13 AM
Ok! Thanks! ;)

tbone28
06/09/2008, 04:11 AM
Here you go, Antonio. This is the best I could do. I didn't have enough room to take a pic from the opposite side. Hope this helps

http://i203.photobucket.com/albums/aa205/terrylau828/DSCN3380.jpg

Slightly different angle:

http://i203.photobucket.com/albums/aa205/terrylau828/DSCN3382.jpg

antoniopinak
06/09/2008, 11:13 AM
Tbone,

Helped a lot. Now I can see the position that your wedge pipe is. It's the same i'm using, now I will just wait until it fully break in.

Thanks a lot!

Some pics of my SM250 x my former skimmer, Deltec AP701 :)


http://i276.photobucket.com/albums/kk19/antoniopinak/DSC00491-1.jpg http://i276.photobucket.com/albums/kk19/antoniopinak/DSC00488.jpg http://i276.photobucket.com/albums/kk19/antoniopinak/DSC00487.jpg


SM250 Needlewheel x Deltec Needlewheel:
http://i276.photobucket.com/albums/kk19/antoniopinak/DSC00543-1.jpg

Thanks again!

tbone28
06/09/2008, 12:35 PM
You're welcome, Antonio.
Please share your experiences with both skimmers once your new Beast has broken in :)

yifan917
06/09/2008, 12:39 PM
Hello BK owners! I am about to order my deluxe 250 internal... but when I was browsing on different online stores, they are shown with different dimensions.......Shouldn't it be all the same? Can anyone tell me the correct dimension of this model? Thanks!!!

yifan917
06/10/2008, 04:29 AM
anyone?

Creetin
06/10/2008, 07:26 AM
Might want to ask this in prolines forum here. They would know for sure.Rated For: 200 - 525 gallons
Total Height: 65 cm. (25.59")
Baseplate: 28 x 45 cm (11.02" x 17.72")

I would think they are all the same though.

bchbum189
06/10/2008, 08:40 AM
first skimmate pics
http://i45.photobucket.com/albums/f77/bchbum189/JPG0715.jpg
http://i45.photobucket.com/albums/f77/bchbum189/JPG0716.jpg

Creetin
06/10/2008, 08:45 AM
Nice! Looks like a good start. :)

yifan917
06/10/2008, 12:51 PM
Thank you Creetin, I've posted my question on the proline forum already.... hopefully someone is able to help as i am building my sump and stand right now.

saltyESQ
06/10/2008, 08:50 PM
I was wondering for anyone with red dragon pumps, did yours come with a small tubing to reduce vibrations?

my 6.5 didn't have one and I was told they are supposed to. Interesting the 6.5 is louder than the RD pump on my BK SM 200

Proline
06/10/2008, 09:20 PM
<a href=showthread.php?s=&postid=12720960#post12720960 target=_blank>Originally posted</a> by saltyESQ
I was wondering for anyone with red dragon pumps, did yours come with a small tubing to reduce vibrations?

my 6.5 didn't have one and I was told they are supposed to. Interesting the 6.5 is louder than the RD pump on my BK SM 200

The small red tubes are not to reduce vibrations, but rather to prevent calcium precipitations from depositing in the impeller assembly.

Only the skimmer pumps have these calcium bypass features.

paulthomas
06/11/2008, 03:24 PM
Regretfully, I won’t be joining the BK skimmer club with you guys. Proline, Royal Exclusiv’s distributor, refuses to do anything about my Deluxe 300 Internal that was damaged in transit while shipping. I will try to stick to the facts as I don‘t want to inject any personal opinion or come off as slanderous.

I organized a Bubble King Skimmer group buy that included a discount and free FedEx ground shipping, fully insured, for the group buy members.

Proline received 11 skimmer sales from our group buy.

My skimmer, along with three others, arrived damaged.

Mine has a crack in the acrylic of the main body. Two were easily repaired with an adhesive. The fourth had the entire base plate BREAK OFF. It was returned to the dealer for a refund.

The heavy Red Dragon pumps were packed WITH the skimmers, not separately. My Red Dragon pump was taped to the base plate of the skimmer with a single piece of blue masking tape. The tape broke in transit. The skimmer has a 3” crack in the main body (tube).

http://img.photobucket.com/albums/v249/HouseHead/Fish%20Coral%20Tank%20Pics/BK300InternalCrackInBody5-25-08-1.jpg

http://img.photobucket.com/albums/v249/HouseHead/Fish%20Coral%20Tank%20Pics/BK300InternalBrokenTape6-11-08-1.jpg

The dealer offered me a $150 refund if I kept the skimmer and repaired it myself. I declined on the offer and said that I paid for a new skimmer. I want a new, undamaged skimmer.

The dealer said not to worry, I will be taken care of. They informed me that they would be working with Proline and FedEx to resolve my problem.

After sometime, they informed me that Proline and FedEx were having issues in regards to the way in which the skimmer was packed.

I was also informed that the white boxes, in which all of the skimmers were FedEx ground shipped in, were designed for pallet shipping only.

The dealer told me that Proline approved FedEx ground shipping the skimmers “as is,” in their pallet-approved shipping boxes.

I’m now told that FedEx will not honor the claim.

Proline told the dealer that they would do nothing for me either. They would not pay for return shipping nor repairs, let alone a replacement.

The dealer and I discussed the $150 refund again. But after careful consideration, I again declined.

Yesterday, I called Proline and spoke to Shane (sp?). After explaining my situation, he asked why I was calling them. I told him that I wanted a replacement for my damaged skimmer. He told me to call the dealer. I told him what the dealer told me. He said to take it up with them as Proline sells wholesale, not retail. I again explained my situation and made my argument for a new skimmer. He suggested I take the $150 refund and be happy with it or return the skimmer for a full refund. I said that was not satisfactory for me.

He asked what I wanted him to do. I said I wanted a new, undamaged skimmer. He again said that Proline is a wholesale distributor for Royal Exclusiv, not a retail dealer. He said, besides, Proline DOES NOT drop ship skimmers to customers. I said that was not true as one group buy member received a skimmer, drop shipped, from Proline. He said that was a different story.

Shane made the statement that Proline has NEVER, EVER had any issues with broken skimmers via shipping until recently. I asked what that had to do with me and my problem? He didn't say anything. I then asked why any of this is my fault? He again said nothing. I said this should not be any of my concern.

Shane then made an analogy with my problem with Proline and with buying a Honda and having problems with it. He stated I would take it to the dealer, not the distributor nor the manufacturer. I informed him, again, that no one would do anything for me and that I wanted a new, undamaged skimmer from Proline. This is a warranty issue due to improper packing, it‘s not my fault. I should be accommodated as this is something most people like to call, “Good Customer Service.”

Shane again told me to take up my problem with the dealer, who would then deal with FedEx. I reiterated what I had told him in regards to FedEx not honoring the claim due to improper packing. He said “sorry, then we can’t do anything for you either.”

I said that this was unfair as Proline already got their money through the group buy’s sales. Now the dealer and I are losing out. I told Shane that I would be posting my story on the forums. He said “fine.”

I said thanks for your time and ended the phone call.

I worked hard to get this group buy together. I paid for my skimmer just like everyone else. But now I’m forced to either keep the damaged skimmer or take a refund and walk away with no benefit from the group buy. But I’m not the only one losing out. The dealer told me that since Proline will do nothing for them either, they will have to eat the cost of my skimmer.

I don’t blame the dealer at all in this fiasco. They were told to ship the skimmers “as is,” in their white boxes off the pallet from Proline. They did not package the skimmers with the pumps. They did not approve FedEx ground shipping the skimmers in the white boxes, Proline did. The dealer has already eaten the cost of the skimmer that had the entire base plate break off. My skimmer will make two (Deluxe 250 Internal and Deluxe 300 Internal). Plus the dealer’s got to absorb the return shipping of the two broken skimmers.

I would like to say that if any of you current BK owners have warranty issues in the future, I truly hope you receive better “customer service” than I received.


Regards,

Paul

tonyespinoza
06/11/2008, 03:33 PM
Really sorry to hear this Paul. I still have yet to order my skimmer, but I will make damn sure it's packaged with the pump removed and double-boxed. What a mess! Thanks for sharing the experience so myself and others will not suffer the same consequence. It would be smart for Proline to get a handle on the shipping situation for this very expensive product line!

paulthomas
06/11/2008, 03:41 PM
Yeah, I'm not too happy about it Tony. I deal with customer service on just about a daily basis. I can't believe the way I've been treated in this matter. I think it speaks loads.

tonyespinoza
06/11/2008, 03:43 PM
It's strange. If they were willing to give you a refund, why weren't they willing to just let you exchange for a new one? Bizarre! Were they unhappy about the group buy? Seems silly. So sorry man!

bchbum189
06/11/2008, 03:44 PM
i was lucky that mine was repacked by the retailer due to lousy packing on distributors end.

I wonder how happy bubble king in germany is to hear about how terrible customer service from north americas sole distributor is. Maybe they should look for a new distributor, this product is way to expensive to take flak from a middle man.

Canarygirl
06/11/2008, 03:46 PM
ooh, this is very bad new, Paul.

If Proline provided shipping instructions to vendor and the vendor followed it, I feel they are responsible for the problems caused by having given that bad advice. :(

bklynreefdude
06/11/2008, 03:49 PM
Bummer Paul:

I got mine and it was scratched because the collection cups were loose and banged around a bit against each other and the riser tube. Scott at AS immediately offered some Novus polish but I found some from a while back and they buffed right out. Still, for this much money they should be packed piece by piece individually by people wearing white gloves and lab coats. sorry for the trouble, I hate that.

Kip
06/11/2008, 03:55 PM
my BK300 external came with a shattered collection cup.... i ordered it thru premium aquatics.... PA was very nice about it, made a shipping claim and i was sent replacement cup.... all i had to do was take a picture of the damage, box, and packing

only slow part was getting the replacement cup (took about a month... wasnt PAs fault, they had to wait on the distributor)

I do think there are big problems with the way these things are packed and shipped. While the burden of responsibility is on the dealer at the point of sale, the distributor should step in and correct their errors or risk the business of the dealer.

anyway.. if you are lucky enough to get one shipped to you in one piece... these are excellent skimmers!

paulthomas
06/11/2008, 03:56 PM
<a href=showthread.php?s=&postid=12726112#post12726112 target=_blank>Originally posted</a> by Canarygirl
ooh, this is very bad new, Paul.

If Proline provided shipping instructions to vendor and the vendor followed it, I feel they are responsible for the problems caused by having given that bad advice. :(

Yep, the dealer told me that the distributor told them it was ok to ship the skimmers in the white boxes "as is." Sorry to beat a dead horse any deader.

I'm so glad you guys see where I'm coming from. This outcome boggles my mind. I understand that these skimmers aren't cheap to replace. But this form of customer service is atrocious IMO. I really had my heart set on this 300 and I'm being told to "take it or leave it."

I feel really bad for the dealer. But he insisted that I not feel guilty about this outcome. He assured me it was not my fault and that I shouldn't lose any sleep over it.

Let me just say that I grew up in the restaurant business. If we implemented this same sort of "customer service," we wouldn't have lasted 10 years.

paulthomas
06/11/2008, 04:01 PM
Thanks Bklyn and Kip. I'm glad you guys made out ok in the end.

Maximus
06/11/2008, 04:01 PM
If Proline doesn't come through for you, I can guarantee this news will spread like wildfire. Hell, I will even help facilitate the spread as well. Good luck Paul. I hope it all works out for you.

Canarygirl
06/11/2008, 04:03 PM
Paul, maybe you could take your refund $$ and order a 300 directly from Germany?

Proline
06/11/2008, 04:19 PM
Paul
Just to clear a few things:
1- We do not set any shipping standards for any dealer
2- There is no approval process for any packaging for any products,we ship to dealers some dealers place the products in another box & ship some ship as is.
WE NEVER TOLD ANYONE HOW TO SHIP THE PRODUCTS.
The skimmers come in an oversize box with multiple layers of bubble wrap & peanuts & yes there hase been no major issues with shipping
3-We do not do retail & since we have not sold the product to you ,we can not control this ,it has to go though the dealer.
4- As group buy ,we did not even had an idea about the group buy untill was done ,we neither promoted or discouraged it.
5- We can not get involved with Fedex ,since was not done on our account & it is the dealer's responsibility to deal with their own Fedex affair.
6- I also talked to steve @ OC after I talked to you & he told me that he has claimed this & he has purchased insurance on this item ,so I am not sure how you are implying that the fedex has rejected the claim ,that is not what steve told me yesterday.
If we send a damage product to a dealer we don't claim it with the manufacturers shipper ,we deal with it ourselves with our shipper.

Also what you seem to forget to mention here is that we have talked to the dealer in regards to this & they gave you 2 obtions:

1-Get a discount
2-Get a full refund on your purchase.

I am not sure what else you would expect from the dealer since they offered to give you your money back,I think a full refund is more than fair in this case.
Again the retailer decides what to do & in this case I even got envolved & asked them to give you a full refund .
If you have a problem with their decision you should contact the retailer ,I can not make decisions for the retailers eventhough in this case we asked them to give you a full refund.
Regards
Shane Proline Aquatics

paulthomas
06/11/2008, 04:20 PM
<a href=showthread.php?s=&postid=12726198#post12726198 target=_blank>Originally posted</a> by Maximus
If Proline doesn't come through for you, I can guarantee this news will spread like wildfire. Hell, I will even help facilitate the spread as well. Good luck Paul. I hope it all works out for you.

:lol: Thanks Sang. But I don't want you catching any flak over this. No worries braw. ;)

That sounds great Jan. But I imagine if they did sell me one, it'd be at full price.

Proline
06/11/2008, 04:22 PM
Again
You can see similar case with the broken skimmer cup with Kip & how it was handled through the dealer with UPS.

Proline
06/11/2008, 04:26 PM
<a href=showthread.php?s=&postid=12726359#post12726359 target=_blank>Originally posted</a> by TOO FLY
:lol: Thanks Sang. But I don't want you catching any flak over this. No worries braw. ;)

That sounds great Jan. But I imagine if they did sell me one, it'd be at full price.

Paul
As I mentioned we ask them to give you a refund,if they are going to sell you a skimmer @ the sale price ,that is not my decision.
We do not set sale prices unless it is a promo direct from Manufacturer.
What price they will sell you a new skimmer, it's @ their discresion.
So if that is what you upset about ,you are directing your frustrations @ the wrong person.
Shane

Creetin
06/11/2008, 04:37 PM
Something just seems odd, Usually when a claim is made the package is returned to the shipper for a QC inspector to look at.
How did they make a determination without the skimmer and packaging?

paulthomas
06/11/2008, 04:49 PM
<a href=showthread.php?s=&postid=12726343#post12726343 target=_blank>Originally posted</a> by Proline
Paul
Just to clear a few things:
1- We do not set any shipping standards for any dealer
2- There is no approval process for any packaging for any products,we ship to dealers some dealers place the products in another box & ship some ship as is.
WE NEVER TOLD ANYONE HOW TO SHIP THE PRODUCTS.
The skimmers come in an oversize box with multiple layers of bubble wrap & peanuts & yes there hase been no major issues with shipping
3-We do not do retail & since we have not sold the product to you ,we can not control this ,it has to go though the dealer.
4- As group buy ,we did not even had an idea about the group buy untill was done ,we neither promoted or discouraged it.
5- We can not get involved with Fedex ,since was not done on our account & it is the dealer's responsibility to deal with their own Fedex affair.
6- I also talked to steve @ OC after I talked to you & he told me that he has claimed this & he has purchased insurance on this item ,so I am not sure how you are implying that the fedex has rejected the claim ,that is not what steve told me yesterday.
If we send a damage product to a dealer we don't claim it with the manufacturers shipper ,we deal with it ourselves with our shipper.

Also what you seem to forget to mention here is that we have talked to the dealer in regards to this & they gave you 2 obtions:

1-Get a discount
2-Get a full refund on your purchase.

I am not sure what else you would expect from the dealer since they offered to give you your money back,I think a full refund is more than fair in this case.
Again the retailer decides what to do & in this case I even got envolved & asked them to give you a full refund .
If you have a problem with their decision you should contact the retailer ,I can not make decisions for the retailers eventhough in this case we asked them to give you a full refund.
Regards
Shane Proline Aquatics


Funny. Kevin told me that Proline OK'd shipping the skimmers in their white boxes off the pallet. He said that Proline, you guys, told OCA that the packing and boxes were sufficient for ground shipping. They were not as evidenced in some of the pics that other GB members posted. IMO, the white boxes are thin and not sturdy enough to support the size and weight of some of these skimmers, especially the large ones.

If what you say is true, then maybe Proline should take an active role in assuring that customers get their product(s) intact and unbroken. Sounds like a good plan to me.

From what I was told by OCA, Proline OK'd the GB and the maximum discount. Our earlier discount was shot down due to complaints by other dealers. You should know this bro.

I can't speak for Steve, I've never spoken to him. But Kevin told me that FedEx would not honor the claim and that you people, Proline, said you'd do nothing about it either. You told me the same thing yourself on the phone yesterday.

I did not forget to mention the additional $150 refund for a BROKEN skimmer that I paid for expecting it UNDAMAGED. $150 means nothing in the grand scheme of this.

My skimmer had no more than a SINGLE layer of bubble wrap around it. The tape that was supposed to hold the pump in place broke. And there are rub marks on the base plate from the little black feet on the pump. It's obvious the pump moved around, butted up against the skimmer body or stand pipe and cracked it. You mean to tell me that this is the best packing job you guys can do for a product this heavy and expensive? What's it cost to pack the pump seperate from the skimmer body?

That pump should've been packed seperately from the skimmer. You guys admitted that earlier in this thread. The box was not sturdy enough for shipping to our homes. The group buy member, whose base plate broke off, was inspected by the FedEx driver who picked it up from the wrong recipient's house BEFORE SHIPPING. He said that there was no way that FedEx would honor a claim if some thing were to happen to the skimmer. Kevin said he had to eat that one.

Regardless of exterior damage to the boxes, the skimmers and pumps were POORLY packed.

Paul

Proline
06/11/2008, 05:00 PM
Paul
The packaging is a retail package.
I just talked to steve 5 Minutes ago & he said that they have not heard back from Fedex Yet & they have purchased insurance on the product.
Again as I mentioned before If they offer you a skimmer @ the same sale price it is their decision not mine & we will not have a problem with that.
I also tried to reach Kevin today but he is on holidays

tonyespinoza
06/11/2008, 05:03 PM
At some point I talked to Scott at Aquarium Specialty and he mentioned to me that the packaging was poor and he generally double-boxed and repacked before shipping. It's unfortunate that Proline is not acknowledging this issue! I hope they silently correct it for the rest of us and for the good of the Bubble King brand moving forward!

Sounds promising Tom - sounds like they're offering to replace your skimmer at no charge! I hope OC follows through on this.

bklynreefdude
06/11/2008, 05:05 PM
Who is packing these? I assume from some of the posts that they come packed from the manufacturer with one layer of bubble (like mine) in a box that is meant to be upright on a pallet. My box was within another box (provided by the dealer i guess) with peanuts but that only protected the box and not the actual skimmer if it and it's parts are rattling around against each other upside down during shipping. These are quality and thus heavy components ( collection cups, lids, pumps) that need to be wrapped individually.

Proline
06/11/2008, 05:13 PM
Tony
I am not sure what you mean by Proline is not acknowledging the issue.
if you read my last post ,these are retail packaging not ground shipping.
The skimmers come from Germany unboxed on pallets.
Again it is the responsibility of the shipper to package them accordingly.
Regards
Shane

AquariumSpecialty
06/11/2008, 09:02 PM
<a href=showthread.php?s=&postid=12726644#post12726644 target=_blank>Originally posted</a> by tonyespinoza
At some point I talked to Scott at Aquarium Specialty and he mentioned to me that the packaging was poor and he generally double-boxed and repacked before shipping. It's unfortunate that Proline is not acknowledging this issue! I hope they silently correct it for the rest of us and for the good of the Bubble King brand moving forward!

Sounds promising Tom - sounds like they're offering to replace your skimmer at no charge! I hope OC follows through on this.

I saw my name here so I thought I would provide some clarification on part of this thread. Let me first start by saying I haven't read all of the thread yet so hopefully I'm not off base here and I'm ony posting this for clarification purposes.

When we order and receive in Bubble King skimmers for stock, they are packaged in retail packaging, palletized and shrink wrapped.

These items are expensive so we take an extra step to double box some of the models. Somtimes the skimmers are packaged in 2 boxes mainly to reduce shipping costs. BK 500's, and 650's are palletized when they leave our building due their size and weight.

The responsibility of any shipping damage is between the shipper and the carrier. The shipper is responsible for filing any necessary claims. The distributor and the manufacture are not responsible for claims between the retailer and the end user.

Knock on wood...but we haven't ever had to file a claim on a BK skimmer since we started carrying the product line 2 1/2 years ago.

bchbum189
06/12/2008, 01:14 AM
I think BK in Germany should re-evaluate their N American distributor. Proline just gives off a real i dont care vibe and BK is just to nice of a skimmer to be ruined by a middle man

tbone28
06/12/2008, 01:17 AM
Some advice - Would it be possible to pack the BK skimmers in styrofoam? My ER was packed in styrofoam - a big, solid piece of styrofoam which was notched out to fit the skimmer nice and tight.

Rwinfrey
06/12/2008, 05:38 AM
I think they need to talk to Greg at reefgeek custom foam inserts you can almost open the box and display it that way.:D

Creetin
06/12/2008, 07:43 AM
What proline does is a necessity for BK. Klaus builds skimmers that's all he should have to do. If he were to handle every situation or every warrantee issue it would take away from him making skimmers and designing them.
I hope OC steps up to the plate on this. I don’t see how it would be prolines choice to let Toofly get the deal price when it was worked out with OC on the group buy. OC sold him the skimmer.
I do agree however the packaging on prolines part should be better. If you have to Shane charge a little more and have custom insert form pads like mentioned above. JMO
The fed ex thing stinks if you ask me, OC is not handling it ideal and should never throw the customer in the middle of this.
Toofly sent 11 customers his way. Granted they did get a deal, but they still were getting business.
I know a little about claims from ups and fed ex, and they work really slow determining a claim. 1-2 mos before you'll get a check from them.
For the fed ex driver stating it would never get covered, Of course he is going to say that, he is the one it was assigned to be delivered. He is not going to take fault. That’s why they have QC inspectors.
OC should have never put anybody in the middle of this. JMO

khoivo1
06/12/2008, 09:06 AM
what is the best feeding pump for bk 300?? i am current using quietone 300 with about 800gph ,skimmer up 3' high
will sendra 9000 with needle wheel work better?? or
sendra 9000 meshmod wheel?? or
gravity feed from overflow?/ or T off after return pump??or maybe
diy venturi with mag12?? what do you all think?? thanks

tbone28
06/12/2008, 12:49 PM
khoivo1 - how come you're not using an RD pump?

bklynreefdude
06/12/2008, 12:58 PM
Yeah, that's a $2K+ skimmer. Why do you need to mod it?

Creetin
06/12/2008, 01:19 PM
I believe he has an external. ;)
I dunno the correct flow thru, For some reason 1.5 times seems like the standard for feeding external skimmers. If someone does not know here, ask in prolines forum, Klause should know. :)

tonyespinoza
06/12/2008, 01:22 PM
hey scott - so when you send the BK Deluxe 300 Ext, do you double box or repack, or just send it as you receive it from germany?

Creetin
06/12/2008, 01:35 PM
Looks like he just puts it in another box inless its the 500 or 650.
My skimmer was not opened by scott, Still had prolines packing tape on it, But it was placed in a much larger box surrounded with peanuts.
Same thing when you buy a lighting pendant, you would not get one shipped by AS, Marine depot, diy reef or PA (To name a couple.) shipped in the retail packaging, it would be double boxed. Thats just common knolwedge. IMO

Kip
06/12/2008, 02:37 PM
i have a bk300 external and feed it with an eheim 1260 throttled back a little

tbone28
06/12/2008, 03:25 PM
<a href=showthread.php?s=&postid=12732058#post12732058 target=_blank>Originally posted</a> by Creetin
I believe he has an external. ;)


Doh! my bad. I should've read more closely. He did say feed pump :p

reeffer1
06/12/2008, 03:28 PM
I feed my 300 external with a sedra 3500 wide open. It seems to be just perfect. The recommended flow through is 200 - 600 g/h. the pump has a sticker on it that says this. They claim any thing faster will cause problems with the bubbles.

hawk66
06/12/2008, 06:46 PM
<a href=showthread.php?s=&postid=12726557#post12726557 target=_blank>Originally posted</a> by TOO FLY

I did not forget to mention the additional $150 refund for a BROKEN skimmer that I paid for expecting it UNDAMAGED. $150 means nothing in the grand scheme of this.


Paul
As I understand it you are not only being offered a $150 discount on a damaged skimmer if you decide to keep it but also a full refund if you don't want it. Seems pretty fair to me.
I think the shipper needs to accept blame here. Again if I understand this correctly, If he shipped it only in it's retail packaging as if it just came off the shelf, that is beyond dumb. In all the years I have been shopping online for this hobby using countless retailers/shippers I have never received a package in it's raw form. Retail boxes go into shipping boxes, pretty basic stuff.

khoivo1
06/13/2008, 01:17 AM
1260 eheim?? how far do you have to pump water up? my have to pump up to 3feet,,,

<a href=showthread.php?s=&postid=12732605#post12732605 target=_blank>Originally posted</a> by Kip
i have a bk300 external and feed it with an eheim 1260 throttled back a little

khoivo1
06/13/2008, 01:19 AM
will sendra 9000 needle wheel perform better to feed bk300?? thanks

JCTewks
06/13/2008, 01:38 AM
<a href=showthread.php?s=&postid=12736863#post12736863 target=_blank>Originally posted</a> by khoivo1
will sendra 9000 needle wheel perform better to feed bk300?? thanks

Ther is no reason to use a NW to feed the skimmer. You do not want to be adding more air in through the feed supply line, only water to be skimmed.

With that said, there's really no reason NOT to use a NW pump as the feed (as long as you are not using it to introduce air). IMO, the 9000 will be too strong a pump....but if it's what you've got and don't want to buy another pump, go ahead and use it. Just put a valve between the pump and the skimmer so that you can dial back the flow if you need to.

Kip
06/13/2008, 07:36 AM
my eheim is sending about 7 ft.... 3ft vert bending into 4ft horiz

bklynreefdude
06/13/2008, 10:21 AM
Hey Creetin:

I ran the Mini in the mild vinegar bath for half an hour and then fresh for another half. Not much action in the sump after 12 hours. Was I supposed to just soak it and not run it, or is this just normal break in? Hope I didn't screw it up already.

Matt

Creetin
06/15/2008, 04:17 PM
I usually run it, But you'll br fine. The oils from production of the acrylic and on the pumps will slow down bubble production till it breaks down.
Should be fine in a couple days.

jayybird
06/15/2008, 06:18 PM
Here is my new 500 EXT in action....http://i279.photobucket.com/albums/kk134/jayybird1/th_VID00048.jpg (http://s279.photobucket.com/albums/kk134/jayybird1/?action=view&current=VID00048.flv)

JCTewks
06/15/2008, 11:46 PM
What's up with the air "pulsing" beneath the bubble plate? It sounds like you can hear a pulsing in the air when you zoom in on the BP about half way through the video.

jayybird
06/16/2008, 06:41 AM
It does seem to look like it's pulsing under the bubble plate but it is skimming fine.The skimmer does have two pumps and is being fed by two 3/4 inch lines from my overflows. It's brand new and I have no frame of reference.

scoobyrs25
06/16/2008, 09:31 PM
I don't understand why OC Aquatic won't just swap out the skimmer if Fedex denies the claim. In my experience, insurance means nothing. UPS RAN OVER a computer a company I worked for shipped. UPS said it was insufficient packaging. So, double boxing will do nothing if UPS wants to run your skimmer over. I can't talk for Fedex on this one, but definitely no insurance in the world is good enough for UPS.
Group buys are always a pain. Most companies that offer a group buy don't even carry the product and offer the group buy just to make their buy in. Shady. I understand that OC Aquatic did not approach this deal this way, but they didn't carry it before this deal and they sure do now. Maybe if the skimmer was purchased from an experienced BK dealer, it would have arrived in one piece. It's not right to hold Proline accountable for OC Aquatics poor packaging. The skimmer obviously got to OC in one piece. Have I put the last nail in the coffin of this subject?

New subject!!! I have been running my SM 250 for 2 weeks now and absolutely love it. It is silent, cranks out NASTY fish poop and my water has never been as clear as it is now. I got mine from So Cal Tropical Fish. Funny, a year ago these skimmers had to be ordered via mail. Now, I can think of 3 stores in my area that carry them.

bchbum189
06/17/2008, 12:07 AM
agreed my sm 250 made my tank ozone clear, loving it! Wont need the ozone anymore, it was a pain(hate keeping up with air dryer changes)

tbone28
06/17/2008, 12:15 AM
me three, sm250 cleared up my water column :)

Maximus
06/17/2008, 12:17 AM
Me four! My ATB cleared up my water column, oops wrong thread.:)

tbone28
06/17/2008, 12:37 AM
dem dang atb lurkers! :p

saltyESQ
06/17/2008, 02:08 AM
ATB :lol: :lol: :lol: :lol: :lol:

scoobyrs25
06/17/2008, 12:11 PM
I have not run ozone since I put my BK in. I don't need to as the water is more clear. ATB guys crack me up. They obviously have never seen their skimmer sitting next to a BK. The ATB looks like a paper thin COPY of a BK. ;)

hogall
06/17/2008, 02:08 PM
My BK has been running for about week and a half. What is the best setting for the water level?

I am not getting any skimmate in the cup; only in the neck. :confused:


TIA

Dennis

Creetin
06/17/2008, 04:33 PM
Sump waterlevel or in skimmer?
If in skimmer i would go with an inch above the base of the neck to start out with

Klaus Jansen
06/17/2008, 04:57 PM
The ATB looks like a paper thin COPY of a BK. ;)

:beer:

Creetin
06/17/2008, 05:02 PM
LOL. :D

Oldtimer
06/17/2008, 05:37 PM
<a href=showthread.php?s=&postid=12766538#post12766538 target=_blank>Originally posted</a> by Klaus Jansen
:beer:

Yeah, I think the inventor spent a little too much time drinking cheap beer at the Biergarden when he came up with the design. I'll keep my BK, thank you.:p :lol:

Lagger
06/17/2008, 05:51 PM
<a href=showthread.php?s=&postid=12762135#post12762135 target=_blank>Originally posted</a> by tbone28
dem dang atb lurkers! :p

Yep, thats us!!! :D

why all the hatin' on the ATB???......inferiority complex or something? :p Im quite fond of BK

Think of it this way, you're 1/4" thick acrylic 10" O.D. body really just became a 9 1/2" body :strooper: and I'm out~

hogall
06/17/2008, 05:51 PM
<a href=showthread.php?s=&postid=12766330#post12766330 target=_blank>Originally posted</a> by Creetin
Sump waterlevel or in skimmer?
If in skimmer i would go with an inch above the base of the neck to start out with

Hi Creetin,

Yes, it is in skimmer. The sump waterlevel is about 9 inches. Thank you for your help.

Dennis

Klaus Jansen
06/17/2008, 06:29 PM
@Dennis,

9 inches, how many Centimeter is it ?

@oldtimer...

welcome to next Munich Oktoberfest....:thumbsup:

regards.. Klaus

Creetin
06/17/2008, 06:32 PM
No one hating, Just fun. :)

mavgi
06/17/2008, 06:36 PM
<a href=showthread.php?s=&postid=12767144#post12767144 target=_blank>Originally posted</a> by Klaus Jansen
:lolspin: :lolspin:

@Dennis,

9 inches, how many Centimeter is it ?

regards.. Klaus

Each inch = 2.54cm

hogall
06/17/2008, 06:36 PM
<a href=showthread.php?s=&postid=12767144#post12767144 target=_blank>Originally posted</a> by Klaus Jansen
:lolspin: :lolspin:

@Dennis,

9 inches, how many Centimeter is it ?

regards.. Klaus

Hi Klaus,

Roughly 23CM

Dennis

Jim_S
06/17/2008, 06:36 PM
<a href=showthread.php?s=&postid=12762003#post12762003 target=_blank>Originally posted</a> by Maximus
Me four! My ATB cleared up my water column, oops wrong thread.:)

:lmao: :lol: :lmao:

:rollface:

So when is RE gonna step up and buy a sponsorship on a REAL forum? :p

Klaus Jansen
06/17/2008, 06:41 PM
@Dennis,

thanks...

23 cm / 9 inches... thats the best Level for your Mini BK 180. You have a Picture of your Setup?

regards...

Creetin
06/17/2008, 06:44 PM
Here ya go klaus.
http://manuelsweb.com/in_cm.htm

hogall
06/17/2008, 06:46 PM
<a href=showthread.php?s=&postid=12767234#post12767234 target=_blank>Originally posted</a> by Klaus Jansen
@Dennis,

23 cm / 9 inches... thats the best Level for your Mini BK 180. You have a Picture of your Setup?

regards...

Hi Klaus,

It is not for my BK180. That thing is running great.
http://i290.photobucket.com/albums/ll265/hogall/026.jpg

This is for the BK300D for my 300 :D

Dennis

Jim_S
06/17/2008, 06:53 PM
Better be careful here... A lot of breaking of the UA agreement with Klaus posting in this thread.....

Sponsors aren't even allowed to do that :)

Just a heads up ;)

Klaus Jansen
06/17/2008, 07:00 PM
@creetin...
tx for the Link. Very helpfull...:thumbsup:

@Dennis..

for your 300 (gallon) Tank ? wow... Big Skimmer... You have high Bioload ? Many Fishes inside ?

@Jim_S
I write very rarely in public forums...

Jim_S
06/17/2008, 07:07 PM
<a href=showthread.php?s=&postid=12767353#post12767353 target=_blank>Originally posted</a> by Klaus Jansen


@Jim_S
I write very rarely in public forums...

For sure. I don't see you posting much at all :) Over the past year or so RC has been cracking down on commercial posting. I'd hate to see you get banned from our forum :( Your innovation has brought a lot to this hobby :)

Cheers,

Jim

hogall
06/17/2008, 07:15 PM
Hi Klaus,

It was a FLOWR; I am converting to SPS.
26 fishes and counting; am planning to add a couple more tangs :D

2 Yellow Tangs
1 Sailfin Tangs
2 Bristletooth Tomini Tang
1 Sohal Tang
1 Purple Tang
1 Scopas Tang
8 Green Chromis
4 Orange Lined Cardinal
4 Bartlett's Anthias
1 Lawnmover Blenny
1 Mystery Wrasse

Close to 80 color sticks. Just want to make sure I got a good size skimmer. You know how much Tangs can put out :D I feed them alot too.

Dennis

hogall
06/17/2008, 07:17 PM
Opss, just notice Jim's posting. Don't want to cause any trouble

Dennis

Jim_S
06/17/2008, 07:27 PM
<a href=showthread.php?s=&postid=12767447#post12767447 target=_blank>Originally posted</a> by hogall
Opss, just notice Jim's posting. Don't want to cause any trouble

Dennis

Nothing in the UA about sending him a PM ;)

hogall
06/17/2008, 07:35 PM
Thanks Jim ;)

Dennis

tbone28
06/17/2008, 10:16 PM
<a href=showthread.php?s=&postid=12766904#post12766904 target=_blank>Originally posted</a> by Lagger
Yep, thats us!!! :D

why all the hatin' on the ATB???......inferiority complex or something? :p Im quite fond of BK

Think of it this way, you're 1/4" thick acrylic 10" O.D. body really just became a 9 1/2" body :strooper: and I'm out~

another dang atb lurker :p

Kip
06/17/2008, 11:06 PM
everybody likes a new toy and justifies a new purchase

but, i am now about 3 months in using my BK300 external and still love this thing.

Lagger
06/17/2008, 11:09 PM
<a href=showthread.php?s=&postid=12768584#post12768584 target=_blank>Originally posted</a> by tbone28
another dang atb lurker :p

http://cdn.myspecv.com/f/img/smilies/smiley-nutswing.gif

tbone28
06/18/2008, 12:09 AM
:lmao:

JCTewks
06/18/2008, 01:11 AM
<a href=showthread.php?s=&postid=12769006#post12769006 target=_blank>Originally posted</a> by Lagger
http://cdn.myspecv.com/f/img/smilies/smiley-nutswing.gif

LMAO...that's got to be the funniest emoticon i;ve ever seen :lol::lol:

paulthomas
06/18/2008, 01:48 AM
So what was all uh dat smack I heard just a couple months ago? :lol2:

17!!!

http://img.photobucket.com/albums/v249/HouseHead/a8e32826a3be1ab9dfd794bd09af2586-ge.jpg

paulthomas
06/18/2008, 02:07 AM
Here's one more for ya...

http://img.photobucket.com/albums/v249/HouseHead/capt1fbe5e9f05cd4d69ab5b7d0cbd86deb.jpg

Sweet dreams ya'll!!! :dance: :beer:

bchbum189
06/19/2008, 11:02 AM
moved a 155 gal into my house that runs a sm 200. we had to empty out all the sand and put it back in, this process made the water beyond nasty.

Sure enough the BK pulled it all out in a matter of hours, had to empty the cup twice of pure sludge. Got pics just cant upload till internet at homes hooked up

GSMguy
06/19/2008, 11:56 AM
<a href=showthread.php?s=&postid=12767504#post12767504 target=_blank>Originally posted</a> by Jim_S
Nothing in the UA about sending him a PM ;)


Check the sponser page Royal Exclusive is a sponsor, Klauss could have his status changed...

Jim_S
06/19/2008, 12:04 PM
<a href=showthread.php?s=&postid=12779049#post12779049 target=_blank>Originally posted</a> by GSMguy
Check the sponser page Royal Exclusive is a sponsor, Klauss could have his status changed...

Just checked. Didn't see them listed. Proline is listed, but not Royal Exclusive. They sponsor the zeo forum.

Either way, its cool :) He can post all he wants, I just thought it was fair to give him a warning as I know he doesn't spend much time here posting.

GSMguy
06/19/2008, 12:15 PM
their sponsor forum is Proline/Royal exclusive

Creetin
06/19/2008, 12:25 PM
I believe GSMguy is correct. ;)

Jim_S
06/19/2008, 01:44 PM
It appears that he is :)

I stand corrected ;)

Bas Arentz
06/20/2008, 10:32 AM
i can't wait, tomorrow i will pick up my bk200 mini, my system is 200 gallon with 35 fish en very havy feeding.

Creetin
06/20/2008, 11:11 AM
Welcome! Post some pics of it when ya get it up and running.

cstires
06/20/2008, 08:02 PM
I would be really greatful if someone that has a Mini 200 could possibly scan and email a pdf version of the manual. I picked up a new one today, however the unit was on the shelf and didn't come with any of the documentation.

If you can help, please send me a PM and I will send you my email address.

Thanks!

Hesham
06/20/2008, 11:08 PM
Cstires, the manual can be downloaded from Royal-Exclusiv's website. Go to http://english.royal-exclusiv.de/index2.htm and navigate to FAQ then User Manuals.

Bas Arentz
06/21/2008, 12:12 PM
<a href=showthread.php?s=&postid=12785837#post12785837 target=_blank>Originally posted</a> by Creetin
Welcome! Post some pics of it when ya get it up and running.

Yes! it's up and running!
here's a pic (30 minutes in the sump):

http://reefcentral.com/gallery/data/500/99255bk_mini_200-med.JPG

Royal exclusive says it should take 800 or 1000 l/H air but my proffesional airflowmeter says it's at the max 700 L/H.....

The skimmer (second hand) gets fresh air from outside because the tank is in my bedroom and the ventilation in there is not as is should be...

Creetin
06/21/2008, 12:20 PM
It is second hand? (Used) I would check the nipple where the air hose meets the pump. Look inside the npple for Calcium buildup there restricting airflow. You'll see it because it will be white inside the red nipple if it has buildup.

Bas Arentz
06/21/2008, 12:36 PM
<a href=showthread.php?s=&postid=12792368#post12792368 target=_blank>Originally posted</a> by Creetin
It is second hand? (Used) I would check the nipple where the air hose meets the pump. Look inside the npple for Calcium buildup there restricting airflow. You'll see it because it will be white inside the red nipple if it has buildup.

yes it's a used one.

thanks for the tip! but i allready did that. There was indeed some calcification in the nipple. but i cleaned everything very well, also the needlewheel.

These skimmers look so very simpel, but i can allready see it's a monster!

Creetin
06/21/2008, 01:12 PM
Good job, Thought i would throw that out to look at.

Looks like its got a nice froth built up there for only a half an hr of skimming.

beerguy
06/24/2008, 09:59 PM
...

beerguy
06/26/2008, 10:12 AM
...

DeltecRules
06/26/2008, 12:25 PM
test?

DeltecRules
06/26/2008, 12:34 PM
Well my BK 250 external should be here today. Hopefully soon.

I can hardly wait.

http://reefcentral.com/gallery/data/583/10421828_0.jpg

Bas Arentz
06/26/2008, 02:43 PM
you have to thange your name in: bubbleking's rule!

my daily result:
http://reefcentral.com/gallery/data/500/99255day_1.JPG
not as much as i expected... but it's a small model for my tank.

DeltecRules
06/27/2008, 03:31 AM
Look what UPS left for me in front of my house when I got home from work.

BK Deluxe 250 External
http://reefcentral.com/gallery/data/583/104218mini-115-1509_IMG.JPG
The Bubble Plate
http://reefcentral.com/gallery/data/583/104218mini-115-1514_IMG.JPG
The Red Dragon
http://reefcentral.com/gallery/data/583/104218mini-115-1511_IMG.JPG
Proper flow rate
http://reefcentral.com/gallery/data/583/104218mini-115-1512_IMG.JPG

DeltecRules
06/27/2008, 03:32 AM
Now I want to plumb everything with Vinly tubing / Flex hose but I am not sure what size output I have on the unit.

saltyESQ
06/27/2008, 05:41 PM
I guess Deltec doesn't rule any longer.

Creetin
06/27/2008, 07:30 PM
<a href=showthread.php?s=&postid=12826037#post12826037 target=_blank>Originally posted</a> by DeltecRules
test?

Yes the thread was acting strange i was getting email alerts and no new messages.

DeltecRules
06/29/2008, 02:32 AM
You don't see alot of externals in action. So here is my contribution!!

Bubble king 250 External in action
http://reefcentral.com/gallery/data/583/104218mini-115-1520_IMG.JPG

Foam building up in collection cup
http://reefcentral.com/gallery/data/583/104218mini-115-1523_IMG.JPG

Bas Arentz
06/29/2008, 07:25 AM
wauw look's great!

i saw a bk mini 200 in your gallery, please let me know what you think about it. mine is doing less then i expected.

DeltecRules
06/30/2008, 11:05 AM
I would like to purchase a Dwyer RMA-8 flow meter. Do I need to get a special adapter for the air meter to adapt it to the venturi hose? Can you measure the air flow through the silencer or do you have to remove the venturi hose from the silencer to get a more accurate reading? I thought I read on another forum Klaus was trying to find cheaper air meters to work with our BK's instead of that $500 custom one he uses at his factory.

Scott

watergator
06/30/2008, 01:08 PM
Got a BK180. This is 16 hours after setuphttp://i286.photobucket.com/albums/ll105/watergator_photos/P6300488.jpg

dgrego
06/30/2008, 10:10 PM
My new BK 200 has been in operation for about month now. I get decent skimmlet will some thick nasty stuff hanging on the center of the collection cup.
My issue has to do with the noise level of the skimmer. I hear the low frequency growling noise from the air being sucked in through the tube, but I also get a jingling higher frequency pitch sound. With the lighting fans off the skimmer is the most predominate sound coming from my setup.
The BK mini 200 was bought new 5/31/2008 from Premium Aquatics. I've always heard the air sucking and gurgling sounds, but not the high pitched jingling sound. When the jingling occurs it's not constant sound, but instead surges. The closest resemblance of the jingling sound is like bearings in a bushing that's low on grease.
The skimmer has been in the sump for about a month now. I've not had it out of the sump since it's been in service. Functionally it skims great. I just want to make sure I not starting to run into a problem.
I'm asking this question because reading this forum I've heard it mentioned that BK mini's are very quite skimmers. I guess I expected to just hear the air draw, but I'm afraid I'm hearing something else, I just don't know what.
The skimmer is in 9" of water with the water/bubble line right at or just a little above the mark on the skimmer.

Any insight would be much appreciated.

Did not get any help from the Proline forum.

watergator
07/01/2008, 12:07 AM
Did you check to see if you have water or moisture in your air intake. That will make a jingling sound. Put your finger over the intake and see if it stops...

JCTewks
07/01/2008, 12:26 AM
<a href=showthread.php?s=&postid=12850031#post12850031 target=_blank>Originally posted</a> by DeltecRules
I would like to purchase a Dwyer RMA-8 flow meter. Do I need to get a special adapter for the air meter to adapt it to the venturi hose? Can you measure the air flow through the silencer or do you have to remove the venturi hose from the silencer to get a more accurate reading? I thought I read on another forum Klaus was trying to find cheaper air meters to work with our BK's instead of that $500 custom one he uses at his factory.

Scott

Dwyers are the most cost effective way of measuring airflow....although not entirely accurate, it sure beats spending $2k on the "right" piece of equipment to do the job (even for the sometimes wealthy BK owner :D)

I would like to steer you away from the RMA series of meters...they are the most restrictive of all the Dwyer flow meters. IIWY, I'd get at minimum the RMB, they offer less restriction (=more accurate #'s) but don't carry the price tag of the RMC.

I think that hooking the meter up pre silencer would give the best results as the silencer is slightly restrictive and so is the meter...so the 2 will sortof offset each other.

JCTewks
07/01/2008, 12:29 AM
The noise could also be from the skimmer touching the sup somewhere...I get all sorts of wierd noises if my return plumbung is touching the glass sump. Make sure that none of the hard pieces of the skimmer are against any sump walls or baffles, and you might try putting a silicone oven mit under the skimmer to isolate it from the sump. :D

teach
07/01/2008, 11:21 PM
I got my new sm200 yesterday!!

http://img.photobucket.com/albums/v661/asps139/2008-07-01007.jpg

http://img.photobucket.com/albums/v661/asps139/2008-07-01002.jpg

http://img.photobucket.com/albums/v661/asps139/2008-07-01006.jpg

http://img.photobucket.com/albums/v661/asps139/2008-07-01003.jpg

The only issue so far is that the neck leaks.

ReefEnabler
07/02/2008, 01:40 PM
Hey Guys!

I am still considering getting a BK 250 SM for my 350g system. I am still confused on a few details about the SM vs the Deluxe Internal.

My sump has about 8" of water, I assume that works ok for the BKs?


Does the Supermarin have a gate valve on the skimmer outlet, or is it just the pump inlet that is adjustable? I seem to recall something about two versions of the supermarin floating around...

The deluxe does have the gate valve for the outlet, right? Any other major differences between them? (I notice the Deluxe doesnt have the cone above the bubble plate, whats that do exactly).


The neck leaking kinda sucks, are alot of peolple experiencing those issues?

Thanks for any info,
Ryan

Jim_S
07/02/2008, 02:00 PM
The Sm has no control on the exhaust.

The Deluxe does not use a gatevalve. It uses a wedge pipe design to control the flow through.

HTH

Jim

JRaquatics
07/02/2008, 02:01 PM
Why did they extend the cone off of the bubble plate and why is the funnel going into the venturi yellow on Teachs' and red on all the others I've seen?

Jim_S
07/02/2008, 02:08 PM
According to RE, the extended cone on the SM is so that the skimmer can have the benefit of a conical style transition, w/out loosing water volume in the skimmer body like you do with a full conical design. This is the "selling feature" and main difference between the SM and the DLX. To me, it makes no sense as you get the same effect from the neck transition, but I'm not the expert :)

The yellow fitting on his venturi is to control flow into the pump.

Proline
07/02/2008, 06:26 PM
Jim
This is not a selling feature ,The SM series use one size larger pump compare to same body size with Deluxe series & also the fact that SMs are shorter.
with the cone you are further more reducing the turbulance of using a bigger pump,while not restricting to the point of having the larger pump pointless.
Klaus designed a full cone skimmer before 2004 ,after years of R&D he decided to go with this design, SM series.
Regards
Proline

gcarroll
07/02/2008, 06:44 PM
<a href=showthread.php?s=&postid=12865714#post12865714 target=_blank>Originally posted</a> by RyanBrucks
The neck leaking kinda sucks, are alot of peolple experiencing those issues? This is the 2nd SM that I have seen with a leaky neck. IMO no a big deal for an in sump skimmer but hard to accept when you pay $1000+ for a skimmer. We had a LFS in SoCal offering a SM250 for $450 off retail because a customer would not accept the leaky neck. I was so close to buying it just to try it out.

Jim_S
07/02/2008, 06:44 PM
<a href=showthread.php?s=&postid=12867817#post12867817 target=_blank>Originally posted</a> by Proline
Jim
This is not a selling feature

Huh??

I'm not sure I understand. So this feature adds no benefit? If it does, aren't features and benefits "selling points"?

Proline
07/02/2008, 06:58 PM
Mis-wording there. Rather than 'selling feature', I should have clarified that it is not a "hype, bandwagon marketing gimmick" :P.

There is plenty of R&D put into these skimmers (and all RE products in general), hence both the innovative features and long periods between concept announcement to product delivery.

- Albert

ReefEnabler
07/02/2008, 06:58 PM
If I understand what Proline said, they meant that the 'main' selling point was the larger pump, and the cone is mostly just there to help the skimmer handle the larger pump.

so either way you look at it doesn't really matter.


Is 7-8" in the sump a good waterlevel for an SM????

Also, I notice the pump can be 'moved'. Is it necessary for the pump base to physically attach to the rest of the skimmer?? It would be cool if I could position it so the pump is on the other side of a baffle, so I can have the pump in the first section of the sump, and the actual skimmer in the middle. Is that doable?


Thanks for the information
Ryan

ReefEnabler
07/02/2008, 07:09 PM
Question about the Deluxe models:

http://socaltropicalfish.com/sitebuilder/images/BKinternal300-1-224x304.jpg

Are both standpipes for water to exit the skimmer?

Is there a user manual or diagram around to help me understand whats what?

Proline
07/02/2008, 07:28 PM
The problem with leaky neck is simply a bad O-Ring you can get one from your local dealer for free.
If you require further assistance please contact us directly:
Support@prolineaquatics.com or our Forum Here on RC.
Thank you

Jim_S
07/02/2008, 08:06 PM
<a href=showthread.php?s=&postid=12867988#post12867988 target=_blank>Originally posted</a> by Proline
Mis-wording there. Rather than 'selling feature', I should have clarified that it is not a "hype, bandwagon marketing gimmick" :P.

There is plenty of R&D put into these skimmers (and all RE products in general), hence both the innovative features and long periods between concept announcement to product delivery.

- Albert

Got it :thumbsup:

teach
07/02/2008, 08:30 PM
<a href=showthread.php?s=&postid=12868156#post12868156 target=_blank>Originally posted</a> by Proline
The problem with leaky neck is simply a bad O-Ring you can get one from your local dealer for free.
If you require further assistance please contact us directly:
Support@prolineaquatics.com or our Forum Here on RC.
Thank you

Thank you. I will do that.

teach
07/02/2008, 09:50 PM
Does anyone know what the red tubing on the pump housing is for?

http://img.photobucket.com/albums/v661/asps139/2008-07-01008.jpg

kris4647
07/02/2008, 10:13 PM
non-calcifying lime bypass

JCTewks
07/03/2008, 01:56 AM
It allows for cooling of the magnet. The impellers that Klaus has made for the Laguna motorblocks are larger than the stock impeller (well, the magnet is larger). The larger magnet allows for very little convective water movement around the magnet for cooling...so, the "anti lime bypass" was installed, cooling the magnet, which decreases the calcium preciptates in the magnet well and shaft bearings :D (calcium precipitates faster at higher temperatures :D)

Creetin
07/03/2008, 05:45 AM
<a href=showthread.php?s=&postid=12868042#post12868042 target=_blank>Originally posted</a> by RyanBrucks
Question about the Deluxe models:

http://socaltropicalfish.com/sitebuilder/images/BKinternal300-1-224x304.jpg

Are both standpipes for water to exit the skimmer?

Is there a user manual or diagram around to help me understand whats what?

Thats an old pic, The new models dont have double stand pipes any more. Dunno about the extra large models though. But The SM's and deluxe's should not have them any more.

Creetin
07/03/2008, 05:50 AM
<a href=showthread.php?s=&postid=12867991#post12867991 target=_blank>Originally posted</a> by RyanBrucks
If I understand what Proline said, they meant that the 'main' selling point was the larger pump, and the cone is mostly just there to help the skimmer handle the larger pump.

so either way you look at it doesn't really matter.


Is 7-8" in the sump a good waterlevel for an SM????

Also, I notice the pump can be 'moved'. Is it necessary for the pump base to physically attach to the rest of the skimmer?? It would be cool if I could position it so the pump is on the other side of a baffle, so I can have the pump in the first section of the sump, and the actual skimmer in the middle. Is that doable?


Thanks for the information
Ryan

cone is mostly just there to help the skimmer handle the larger pump.

From what i understand as well, Yes.

Is 7-8" in the sump a good waterlevel for an SM????

8 inches might be the bottom end, I would not do 7 inches as the pump will pull in air in the intakei. (Like a syphon) 9 inches is best.

I could position it so the pump is on the other side of a baffle

I dont see a problem with that, JMO But you would need extra tubing to connect it.

ReefEnabler
07/03/2008, 12:19 PM
Thanks,
I just did a final measure, and I can run my sump with a waterlevel of 8.5". Any higher and the waterlevel is over all the baffles.... so it sounds like a decent level.

I wouldn't need extra tubing to connect on the other side of the baffle, since its a baffle that has a 1.5" gap on the bottom, so the pump would be able to connect right under the baffle ;)

Creetin
07/03/2008, 12:32 PM
Sounds good to me.

Jim_S
07/03/2008, 01:13 PM
<a href=showthread.php?s=&postid=12867817#post12867817 target=_blank>Originally posted</a> by Proline

Klaus designed a full cone skimmer before 2004 ,after years of R&D he decided to go with this design, SM series.
Regards
Proline

Proline,

A couple local guys and I were talking about how cool it would be to see this skimmer!! I know RE comes through with the goods, and we were very interested to see it :D

Any chance Klaus has a picture of the RE cone?

Thanks!

Jim