Great Customer Service

[NorCalReef]

When I opened my case from Drs Foster & Smith I had noticed that a bottle of carbonate leaked during shipping. I called customer service and they took care of me by shipping a new bottle out immediatly. They didn't ask a bunch of questions, just apologized and made it right! That's why I continue to purchase all my dry goods from them.

Thanks

[dfs/la2]

NorCalReef,


Thank you for your post. We are pleased to hear that your issue was resolved satisfactory. We pride ourselves on a higher standard of Customer Service for the best benefit for our customers.


Tina
Technical Support
Drs. Foster and Smith (http://www.drsfostersmith.com)