View Full Version : Well it seems that DA has forgotten of RK2 owners
sanababit
07/14/2008, 01:13 AM
I got a problem with my RK2, stuck on ph7, if DA cant help me just tell me so i can go some where else....
Mario
Gtstricky
07/14/2008, 08:29 AM
Just call them... 425-527-0995
digitalaquatics.com
07/14/2008, 12:40 PM
Mario,
We can help and we're working on sifting through the emails... We haven't forgotten the RK2 customers, we're just swamped.
SFB
sanababit
08/04/2008, 09:35 PM
Scott, i am still waiting for some help/answer on what to do about my RK2 ph port, it is still stuck at 7ph after doing what you told me to do and even buying a new ph probe, i just cant keep investing in something that is not or will not work properly, please let me know, thanks
Mario
digitalaquatics.com
08/06/2008, 08:56 PM
New Digital Aquatics Support Forum
We would like to announce our new support forum located at http://forum.digitalaquatics.com. While we will maintain our forum here on RC for customers to post and share, all support will be taken to this forum so that we can amass a knowledge base. We can continuously update in an organized fashion making it easy for our customer to quickly find answers to all their questions or ask new ones if needed.
With the introduction of the RKE and the forthcoming modules and accessories, support on RC has become too complicated as we do not have the ability to structure our forum area in a useful way.
With our new support forum customers should expect the following:
*Improved FAQs
*Well organized structure providing customers quick access to pertinent information
*Quick access to all firmware downloads and release notes
*Continuously expanding knowledge base
Thank you,
DA
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