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Mike5252
07/24/2008, 12:51 PM
I currently have the 7" 2 inlet Sump Inlet Assembly CD-29690.

My question is about ordering a replacement filter sock. There is a 7" replacement filter sock listed, but is it the one for the dual inlet or single inlet? Or are they both the same sock? Mine seems quite a bit bigger than 7", is the measurement of the diameter of the opening or the length of the sock?

I just want to be sure to order the correct one.

I also wanted to comment that your customer service rocks!

dfs/la2
07/24/2008, 01:12 PM
Mike5252,

The item #CD-29878 200 micron Replacement Filter Sock 7” (http://www.drsfostersmith.com/product/prod_display.cfm?pcatid=16746&prodid=33138&catid=3) listed on our site will fit either the 1 or 2 inlet system.

If you have any further questions please feel free to contact us.

Joyce F.
LiveAquaria (http://www.liveaquaria.com/default.cfm?siteid=20)
Drs. Foster & Smith (http://www.drsfostersmith.com/)

Mike5252
07/24/2008, 01:17 PM
Thank you for the quick response! But I just finished my online order, and I'm not sure I can add to it. Maybe I'll catch it next month.

Thanks again.

dfs/la2
07/24/2008, 01:45 PM
Mike5252,

Thank you for your reply. While we are unable to add this item to the order that you have just placed, we would be happy to place a new order for the item and waive the shipping and handling cost. If you would like to place this order, please call us at 1-800-381-7179.

Sandy C
Live Aquaria (liveaquaria.com)
Drs. Foster and Smith (drsfostersmith.com)