Current ad "10% Off Your Entire Order" is a bit misleading...

[llebcire]

So I clicked on the banner ad and found this on the site:

http://www.thatpetplace.com/images/Promotions_Image_Files/10Off0808header.jpg

Now for the disclaimer:
*Excludes, live fish and coral, live rock, and live plants. Discount does not apply towards shipping and handling costs. Not valid on prior orders. Enter the promotion code (VP4HGMDV) at the shopping cart before checkout. Only one promotion code per order. Offer ends August 11, 2008. Sale is only valid for the website and is not offered in the retail store or on phone orders.

Thanks.
I had my cart filled b4 I saw this disclaimer.

Cart is now empty.

[LTCrunch]

Clearly the giant asterisk would give me a big clue as to the fact there is something else that you should read. Sort of like the Barry Bonds asterisk on his homerun record. I dont know....

[llebcire]

<a href=showthread.php?s=&postid=13087382#post13087382 target=_blank>Originally posted</a> by LTCrunch
Clearly the giant asterisk would give me a big clue as to the fact there is something else that you should read. Sort of like the Barry Bonds asterisk on his homerun record. I dont know....

I agree but the banner ad pulled me from Reef Central and I found it to be misleading after I got to the site and read the disclaimer.



http://www.thatpetplace.com/images/presentation/ReefCentralTFP.gif

[TFP Marine Biologist]

llebcire

We are sorry for any confusion that our RC banner add may have caused, if our add seemed misleading to anyone, that was not our intention. The banner has been modified, so that it is clear that there are some restrictions to the offer.

This particular offer is for dry goods only, and excludes livestock and shipping fees. All other products will receive 10% off on orders over $100 dollars before shipping charges.

Thank You for bringing this to our attention,

Dave

[llebcire]

<a href=showthread.php?s=&postid=13098759#post13098759 target=_blank>Originally posted</a> by TFP Marine Biologist
llebcire

We are sorry for any confusion that our RC banner add may have caused, if our add seemed misleading to anyone, that was not our intention. The banner has been modified, so that it is clear that there are some restrictions to the offer.

This particular offer is for dry goods only, and excludes livestock and shipping fees. All other products will receive 10% off on orders over $100 dollars before shipping charges.

Thank You for bringing this to our attention,

Dave

Dave,

Thanks for the response and pm!

Quick response and minor change to the banner indicates great customer service from the site!

~Eric