View Full Version : Drs. order

08/18/2008, 12:04 PM
I placed an order over the weekend and would like to modify it. (it hasnt shipped yet).

That being said, I checked out using the "anoynomous" selection (i've since created an account) and I cant find anyway to alter my order.

Is there something I'm missing?


08/18/2008, 12:30 PM

Thank you for choosing Drs. Foster and Smith. We sincerely apologize that we are unable to alter or cancel your Internet Order, as the order has already been processed and sent to our warehouse for shipping.

Upon receiving your order you may return any unwanted items for a full refund or exchange of the product cost. We apologize however once you click the Finalize Order button, we are unable to alter or cancel the order.

Chris C.
Technical Support
Drs. Foster and Smith (http://www.drsfostersmith.com)

08/18/2008, 01:33 PM
Gotcha...thanks for your reply Chris.