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View Full Version : 14 day gtee on gem tang??


moonlightxpress
09/09/2008, 08:37 AM
i was wondering about the 14 day guarantee of a gem tang..would there be issues if like the fish really didnt make it ?? its easier to credit something like a neon goby but a gem tang, would it be a hassle if anything happens to the fish???really want to know..thanks

dfs/la2
09/09/2008, 09:53 AM
moonlightxpress,


Thank you for your post. All Diver’s Den fish are covered by our 14-Day Arrive Alive, Stay Alive®, Risk-Free Guarantee (http://www.liveaquaria.com/general/general.cfm?general_pagesid=23). This guarantee states that if your fish, coral, plant, or invertebrate doesn't arrive alive and stay alive for 14 days, we'll credit your account or refund your money. This guarantee does apply to the Gem Tang.

In the event you wish to redeem your Arrive Alive, Stay Alive® Guarantee on Diver's Den® orders, you may be contacted by our Customer Service Department with instructions requesting receipt of water samples or expired aquaria.


Dallas R.
LiveAquaria (http://www.liveaquaria.com/default.cfm?siteid=20)
Drs. Foster & Smith (http://www.drsfostersmith.com/)

moonlightxpress
09/09/2008, 10:19 AM
i am saving for it :D ..its good to know thanks..