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View Full Version : Now THIS IS 100% satisfaction


horsefarm5
01/23/2009, 07:45 AM
The forum here is a great service for customer and buissness alike. In less than 12 hours my problem has been resolved by Joyce at Dr F&S. Another call from her to tell me a new pump is on the way because the impeller is on back order. I retract my unhappiness withthem, customer service is unbeaten in my book.
Thanks again
Mike Bennett

horsefarm5
01/24/2009, 09:16 AM
UPDATE
pump arrived just as promised
Thank you DR F&S

dfs/la2
01/24/2009, 09:24 AM
horsefarm5,

Thank you for your post. Customer service is extremely important to us. We are happy that this was resolved to your satisfaction. Please let us know if you have any additional questions or concerns.

Dallas R.
LiveAquaria (http://www.liveaquaria.com/default.cfm?siteid=20)
Drs. Foster & Smith (http://www.drsfostersmith.com/)