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andywe
01/25/2009, 10:22 PM
I have just placed and order and want to ensure that it is shipped fedex and not smart post. Last week I plaved three orders, and got one via fedex quickly, and the other two wnet smart post and I am STILL waiting for them well beyond what I should have to.

Tonight I placed yet another order, order # N9996761 and I request you please ensure it goes FEDEX so I get it quickly.

thank you.

dfs/la2
01/26/2009, 06:58 AM
andywe,

Thank you for your post and your recent order. We have changed the shipping method on your order #N9996761 to arrive via standard FedEx. Your customer file has also been updated to indicate the desired shipping method as standard FedEx per your request. Any further orders you place with Drs. Foster & Smith (http://www.drsfostersmith.com/) will be shipped standard FedEx.

You are a valued customer and we look forward to hearing from you in the future.

Joyce F.
LiveAquaria (http://www.liveaquaria.com/default.cfm?siteid=20)
Drs. Foster & Smith (http://www.drsfostersmith.com/)