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View Full Version : Quiet One 5000 pump not so much.


Lightsluvr
02/03/2009, 01:54 PM
Recd this pump on 1/26. Hooked up the pump as external return pump...I was shocked how loud it is. It rattled and clattered on initial start-up.

After ruuning for a few hours, it pumps water, but I have an old Mag 7 that pushes just as much water...disappointing performance for a 1330 gph pump. Do I have a bad one? The water just trickles down my (2) overflows...and it's still the noisy "quiet one"...

I guess I expected more volume with less noise. I didn't get either...

LL

N9987016-1

dfs/la2
02/03/2009, 02:49 PM
Lightsluvr,

Thank you for your order and contacting us with your concerns. It is possible the noise and performance you are experiencing with your pump could be caused from the impeller not being seated properly. On occasion the magnetic impellers move a little out of place when being transported. It may be necessary to check the impeller to make sure it is installed properly.

Please let us know if you need further assistance, and we will be happy to help you. If you have already checked your impeller, please call us and we will remedy the situation.

Pat S.
Drs. Foster and Smith (http://www.drsfostersmith.com)
Technical Support Department