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View Full Version : ON # N10118244 salt bucket.


Ehaze
03/05/2009, 05:41 PM
One of my buckets of salt is about 10lbs lighter, the lids also were not tight, on the one that did not weigh as much lid was pretty much loose, please hammer the lids shut good.

Can I get another 10lbs or something? thanks.

dfs/la2
03/05/2009, 06:18 PM
Ehaze,

Thank you for your post. We are sorry to hear that one of the salt buckets spilled during transit. A replacement bucket of the Reef Crystals is being sent to you at no additional charge, which you can expect to receive within seven business days. We sincerely apologize for any inconvenience.

Mike S.
Technical Support
Drs. Foster and Smith (http://www.drsfostersmith.com)

Ehaze
03/05/2009, 07:48 PM
thanks a-lot Mike, Maybe put some glue or tape on the buckets, just to ensure they don't open up.

Erick.