Finex heater went out!

[Tajjo]

Hi, this is Tyler, I ordered a finex 800w with controller just over a month ago, last night it went out! I need it replaced asap, as my tank is at 69f. The heater just went out, not the controller. It will be under Tyler or erick jimenez.

[AquaCave]

Erick,
Thank you for contacting us.
We will call you regarding this issue later today.


Albert

[Tajjo]

Wow I still haven't had any customer service reguarding my heater, I'm becoming very impatient. I've left messages for you to get back to me and still nothing.

[AquaCave]

Erick,
We updated your account with new email address and phone number.
Copy of you new invoice was emailed to you earlier today.


Albert

www.aquacave.com

[Tajjo]

All problems resolved! Excelent customer service! Sorry for all the confusion. I will be doing business again shortley