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galvatron3000
04/21/2009, 01:41 PM
My order # N10335272

I received the order this morning but one issue, one of the actinic lights is broken at the end where the metal connects. I am scared to try to use it and wanted to have the bulb replaced. Thanks

dfs/la2
04/21/2009, 02:01 PM
galvatron3000,

Thank you for your inquiry and recent order with Drs. Foster and Smith. We sincerely apologize that one of your actinic bulbs arrived broken. We have placed a re-ship order, #20392952 for a new bulb. You will receive this shipment in approximately four to seven business days. Please discard the broken bulb as we will not need it back. Please contact us with any other questions or concerns.

Chris C.
Technical support
Drs. Foster and Smith (http://www.drsfostersmith.com)

galvatron3000
04/21/2009, 04:54 PM
Thank you