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sbeason
05/04/2009, 02:02 PM
I just recieved two bulbs(1-54W Giesemann actinic plus and 1-54W UVL Super Actinic) I had ordered via your website and delivered via UPS. Both bulbs arrived broken. I have ordered bulbs from you previously and have not had any trouble. I can provide pics if needed.

Below is the tracking number provided to me via UPS. I just received the bulbs at 2:55PM CST.

1Z03YF720354399317

Thanks, Steve

saltycritter
05/04/2009, 02:09 PM
We will ship replacements tomorrow. Sorry for the inconveniance!

sbeason
05/04/2009, 02:12 PM
No problem. I understand fully that these things happen. I have ordered bulbs from you in the past without any trouble and that is why I return to you for all my bulb purchases.

Thanks, Steve

sbeason
05/07/2009, 02:11 PM
Thanks SaltyCritter,

The replacement bulbs arrived today in great shape. I appreciate your Great customer service.

-Steve