All-Glass Company

[lebloom]

I bought my 75 gal tank about 8 yrs ago and was trying to contact the manufacturer about any warranty.

About 4 days ago it started leaking at the bottom where its framed up at. I can't really locate one leak, more like multiple leaks and not sure what to do. I could go and epoxy the whole bottom but will that take care of my complete problem? That will take quite a bit of glue.

If anyone has any clue about this Company I'd appreciate it

[Phyxius]

All glass is now called Aqueon after they got bought out. You might contact them about it and see what they say after 8 yrs. Most of the warranties are void unless you use their stands also......

[lebloom]

Oh, I also bought their wooden stand when I bought tank. It cost me quite a bit of money then. So I should have a case here since I have never even moved it in the 8 yrs.

[Phyxius]

Contact info
Aqueon (http://www.aqueonproducts.com/about/contact-us/)

[lebloom]

will call tomorrow for sure

[rkelman]

Let us know how you make out.

[NCSUsalt]

75 has a lifetime warranty so you should be good

[unhpian]

<a href=showthread.php?s=&postid=15075064#post15075064 target=_blank>Originally posted</a> by Phyxius
All glass is now called Aqueon after they got bought out. You might contact them about it and see what they say after 8 yrs. Most of the warranties are void unless you use their stands also......

Wouldn't that be a violation of the Magnuson-Moss Warranty Act? Assuming you can prove that the aquarium was put on a level, flat surface - I don't think that they can legally deny your warranty for not using their stand.

[torr55555]

Yes..75 G!!! Has lifetime warranty.

[RobbyVonAwesome]

http://billy-mays.com/images/mighty_putty/mighty-putty.jpg

[therealfatman]

AS per the Federal Magnuson-Moss Warranty Act "Warrantors cannot require that only branded parts be used with the product in order to retain the warranty.[2] This is commonly referred to as the "tie-in sales" provisions[3], and is frequently mentioned in the context of third-party computer parts, such as memory and hard drives."

[jusn317]

You know the same thing happened to my all-glass 90 gallon this past week. Started leaking from the bottom somewhere around the frame. Bought my tank and stand new only few years ago.

[luther1200]

It may not have to be there stand, but it might have to have been made by a professional for the warranty not to be voided.

Does anybody have any facts on this? I know many people make there own stands so I'm sure the issue has come up before.

[Phyxius]

The warranty page from the old AGA is no longer available but here is food for thought on the warranty for Oceanic tanks. They also require the use of the Oceanic or Aqueon stands for their warranty. They bought out AGA awhile back so who knows the warranty on them currently.

The last line clearly states" To obtain service under this warranty, the purchaser must retain the original bill of sale for both the aquarium and aquarium stand as evidence of the date of purchase."

Best bet is to call the contact info posted above for Aqueon and ask them the current status of AGA warranties......


Oceanic Aquarium Limited LIFETIME Warranty
This aquarium is under warranty by Oceanic Systems, Inc. against leaks or cracks
due to defects in the materials or workmanship, for the lifetime of the aquarium.
If the aquarium is found to be defective, the dealer you purchased it from is authorized to exchange the defective item for a new one, provided the following stipulations are met: the aquarium must be placed and filled on a level, appropriately-sized aquarium stand manufactured by Oceanic or Aqueon, the aquarium has not been lifted or carried by the frame, moved while wet or filled with water or any materials/contents and the aquarium and aquarium stand may not be altered in any way (including, and not limited to, drilling of additional holes) or used for anything except for their intended purpose. Violating any of the stipulations above will void all warranties.
This warranty is limited to replacement of the aquarium only. This warranty does not cover loss of fish, personal injury, property loss, or damage arising out of use of the aquarium. Some states do not allow the exclusion or limitation of incidental or consequential damages, in which case the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights, which may vary from state to state.
To obtain service under this warranty, the purchaser must retain the original bill of sale for both the aquarium and aquarium stand as evidence of the date of purchase.