Dry side magnet

[ganjero]

Do you guys sell replacement for the dry side magnet? On one of my vortechs the dry side magnet is peeling off the "film" or a some type of layer on the side that faces the wet/side. The pump has never been wet, drop or anything other than normal use.
http://i106.photobucket.com/albums/m277/ganjero/DSCF3230.jpg
http://i106.photobucket.com/albums/m277/ganjero/DSCF3231.jpg

[EcoTech Marine]

Hi Ganjero-

Unfortunately the magnet does not come off of the motors very easily and we treat them as a single assembly. If you want you can send the pump in to us and we can replace it, as we have special tools to accommodate this. However, if the magnet isn't rubbing against anything you won't necessarily need to replace it. It's up to you, this part is not terribly expensive so you'd mostly be out the time rather than cost to have us replace it.

[ganjero]

Thanks Tim, So how much will this cost and what is the process to send it in for service?

Thanks

[EcoTech Marine]

http://ecotechmarine.com/customer-service/product-service-repair/

Steve will get in touch with you for a price once he see's what the situation is.

[ganjero]

thanks