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Gondore
06/25/2009, 01:43 PM
I made a purchase from DFS on 06-21-09. The order was shipped on the 22nd from a location which is 5 hrs driving distance from my house. The package is set to arrive on 06-29-09. I find it very surprising that it can take an entire week to ship a package which is located 258 miles from my house. I know from personal experience that I could ship a package to this location for $10 via Priority mail and it would arrive in 1-2 days. I have ordered from other online stores some being as far away as California and have received my packages in a shorter period of time than what DFS is providing and I paid the same amount of money for shipping.

dfs/la2
06/25/2009, 01:56 PM
Gondore,

Thank you for your inquiry and recent order with Drs. Foster and Smith. Please PM us with your order information and we will be happy to look into this matter further.

Chris C.
LiveAquaria
Drs. Foster and Smith

Gondore
06/25/2009, 03:01 PM
PM sent

reefman3095
06/25/2009, 03:25 PM
Now thats costomer service