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connecticut cichlids
07/03/2009, 12:57 PM
I recieved my order ( A2677875-1) right on time as usual, but this time the bottom of the box was dripping wet...i had a feeling something was wrong... opened up the box, and styro, and had noticed 1 of the 3 bags was just about empty...after further inspection, it seems that there was a small tear in the bag where the metal retainer ring is located on the bag...definately an accident...I immediately placed the frag in a cup of tank water... after a slow acclimation period i placed all the frags in the the tank...they all seem to be ok, even the one that had little to no water in the bag!...honestly, Im not worried at all...they are all CCGC's, and Ive never had any problems with anything that Ive purchased from LA or Drs. F&S....It will pull through, I have faith!:)

A more than satisfied customer!

J. Hutchinson

dfs/la2
07/03/2009, 01:28 PM
Jim,

Thank you for your inquiry and recent order with LiveAquaria. We sincerely apologize for the condition in which your package arrived. However, we are happy to hear that everything is doing well. Your order has been documented with this information and we ask that you contact us with any updates regarding your corals.

Chris C.
LiveAquaria (http://www.liveaquaria.com)
Drs. Foster and Smith (http://www.drsfostersmith.com)

connecticut cichlids
07/03/2009, 09:47 PM
Will do! Thanx again guys!