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fishkid6692
07/09/2009, 10:44 PM
i just pre ordered the new neptune apex controller and i got an email saying it was out of stock. is this because it is pre ordered and you don't have them yet? or s it because i will have to wait for the next shipment? thanks!

MarineDepot
07/13/2009, 10:21 AM
Hello,

Thank you for your post, we were initially hoping to have them into stock around the 4th of July, unfortunately the manufacturer notified us that due to a slip of a key component of the apex base unit (plastic enclosure) we most likely will not be receiving the Apex Controllers until mid- late July.

I apologize for the inconvenience.


Walter

Marine Depot Customer Services

fishkid6692
07/16/2009, 03:17 PM
neptune said they already started shipping? so thats meens they have the base unit. so they should be shipping sooner. LMK thanks!

MarineDepot
07/16/2009, 04:30 PM
Hello Matt,


Thanks for the reply, as far as I know the information provided earlier is the latest information I have received regarding the Apex Controllers.


Best Regards,


Walter

Marine Depot customer Services

fishkid6692
07/24/2009, 12:26 AM
any new update on when these are shipping? thanks.

MarineDepot
07/24/2009, 01:20 PM
Hi Matt,

Thanks for the reply, right now the update remains the same ETA is the end of the month.


Sorry for the delay, I wish I had better news for you, If I hear anything new I will post it here.

Thanks for your patience!


Walter

fishkid6692
07/24/2009, 03:22 PM
ok thanks!

fishkid6692
08/01/2009, 12:37 AM
so it's the end of the month. is it shipping?

MarineDepot
08/03/2009, 10:20 AM
Hello Matt,

Thank for the reply, they should be arriving to our facility at the end this week. That is the latest information I have.

Best regards,

Walter

Marine Depot Customer Service

fishkid6692
08/07/2009, 12:55 AM
it's friday and i don't have a tracking number. i don't mean to sound rude or anything. thanks for your time.

jwaka11
08/07/2009, 01:49 PM
I just got off the phone with them to check status... they're receiving it today and should start shipping by Monday--at least I hope so.

fishkid6692
08/07/2009, 03:11 PM
thanks!