Tunze 6045 Problem

[Gondore]

My Tunze 6045 froze up on me a couple months ago. I removed it from my tank and gave it a vinegar bath. The pump is all cleaned up now but it's still not working. When I plug the pump in I can hear the motor running but the impeller is not turning. Can someone please give me some guidance on what the problem may be. I can take pictures if necessary.

[rvitko]

My guess would be the magnet is no longer attached to the plastic shaft the prop is attached to.

Why not send it in, I will give it every upgrade to current specs.

Tunze USA
305 Victor St
Austin, TX 78753

[Gondore]

Alright, I will ship it to you in the next couple of days. Thanks for the help!