6305 knocks

[kenargo]

I have 2 6305s (the new ones) and 1 of them knocks when it turns on. It's especially noticable when the snail kicker turns on as is clicks hard each time it cycles. Is this something I can fix or do I need to send it back?

ken

[rvitko]

Ken,

I can send a couple disks, 6065.792, these are essentially shims and they line up the drive unit in the electromagnetic field so they drive unit doesn't get pulled down on start up.

[kenargo]

Thanks, I'm sending a 6201 that died and it's OK if you wait and put the discs in the box with the return.

[rvitko]

Ken,

Please put a note in the box regarding the disks and I will add them.