MP40W Not Working

[customdusty]

I came home from work today to find one of my new MP40W's not running. The controller has a blinking red light and also the power supply's green light is also blinking. I tried doing the pump disconnect calibration that is suggested on the FAQs but it does nothing, there is no response to the pressing of any buttons. Both controllers sit directly next to each other inside my stand and one is working fine but the other is not working. Both are just a few weeks old.

[customdusty]

I popped open the case on the controller and I found a tiny bit of water, probably less than a drop in total so I guess this thing is cooked.

I am not too happy with myself for letting this happen - I checked my receipt, I have only had it for 11 days.

[EcoTech Marine]

I'm sorry I didn't reply earlier to this. I'm actually away from the office until next Wednesday but will check in from time-to-time.

Give us a call at the number below. Tell Steve what happened and he'll take care of you. We truly value honesty when it comes to water damage and will see that you're happy again.