red with blinking green light

[drpo21]

I have an MP-40 gen 1 and the pump is good until the red light appears with the green light blinking. I do not have the sticker for the pin spacer and I am unsure of where to place the rubber spacer. I have 1/2" thick glass with the spacer right now aligned to the largest hole for the power cord. Is this a problem that is causing the techinical issue?

Thank you for your response

[Crippler]

I do not own a MP40 but the MP40 PDF has that info in it:
http://ecotechmarine.com/wp-content/uploads/2009/02/mp40w_manual_11.pdf

Looks like you would need to back off one space for your 1/2" glass.

[drpo21]

thanks for the reply
I have taken the spacer off and noticed that all three pins are broken off. could this be the reason for the malfunctioning? How can I fix this problem?

[Nereaga]

Tim is away from the boards during the weekend.

Try this: For service, please call us at 610.954.8480 ext 106 or service@ecotechmarine.com

Brad

[Mike31154]

Pretty much guarantee that you'll need a new spacer if the pins are broken or bent.

[EcoTech Marine]

If you've never upgraded the wet side on your Gen1 MP40 then it's very likely that some servicing could be required. Give us a call or send an email through the channels listed below and we'll help you out. You will also need a new pin spacer.

[drpo21]

email sent

[drpo21]

did u get my email?

[EcoTech Marine]

Yesterday represented the first day back in the office due to the labor day holiday. It's possible your email won't be responded to until today. I apologize for this delay.

[drpo21]

should I email you guys again? or call you?

[EcoTech Marine]

We'll be in touch ASAP. We ran out of some parts last week so carried a backlog going into the holiday weekend. Now we're working on getting out of it.