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View Full Version : Excellent customer service.


Jim96SC2
10/01/2009, 06:36 PM
Had a mix up and one part of my order, Acrylic rod, was missing. Sent an email, I had TWO rods within 2 days at my house.

Now I gotta order some fiji rock and my bank account is yelling at me! :beer:

Marco67
10/02/2009, 06:13 AM
Thanks Jim,
Wouldn't want to see you go into a project weekend missing parts.

Let us know if you win that argument with that bank account and we'll take care of the Fiji for you :)

VitalApparatus
10/29/2009, 04:31 AM
What a good bunch of folks @ Marco Rocks.I was amazed at the fast reply to my emails and sincere concern after the money changed hands.