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stephenrsaiz
11/08/2009, 01:44 PM
HI. I was at MACNA this year and purchased a dual stage carbon and GFO reactor without media for $50. I finally got around to setting-up the reactor the other day, and there is a major issue with it. The inlet size on the canister tops is 1/4". This size should be used for making RO water, not for media fludization. The media doesn't even begin to tumble. I'm guessing this was a mistake and the caps should have been at least 3/8" or, better yet, 1/2". Would it be possible to get some larger inlet caps? This unit is basically useless to me at this point. If you send replacement caps, I will gladly return the other caps. Thank you.

stephenrsaiz
11/09/2009, 02:11 PM
PurelyH2O to the rescue!!!

Great customer service, they're getting replacement parts shipped out to me.

Thanks!!!

stephenrsaiz
11/13/2009, 10:42 AM
Parts received, thanks PurelyH2O!!!