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View Full Version : In need of PARTS


Snafu-2112
01/09/2010, 04:23 PM
Where do I get replacement parts for my old style Aquatronica controller? I need the cable that runs from the head/display unit to the power center. One of the wires seems to have frayed right where it enters the plug on the controller side. I see that Aquarium Specialty sells their products, but, they have never answered their phone when I try calling, nor do they return messages, and don't respond to emails. Emails directly to Aquatronica have also gone unanswered.


Many Thanks

RobbyG
01/11/2010, 05:42 PM
Thats strange!!!
I am going to PM you some info.

RobbyG
01/13/2010, 05:42 PM
Any reply from them??

Snafu-2112
01/19/2010, 02:21 PM
I haven't been on RC in a while, so I just got your PM. I emailed them today. I finally spoke to Scott at Aquarium Specialty, and sent him an email detailing the part needed (at his request). He was supposed to contact Aquatronica and get back to me, but, it's been a week and I haven't heard anything.