chatyak
02/08/2010, 03:05 PM
Hello,
I hate to be a complainer since I have to deal with people just like this sometimes, but.. it costs me $350+ for one pump and it doesn't work anymore. The warranty is only good for 1 year and it's just 3 days past the warranty date.
Am I still able to get this fixed or is it going to cost me $80+? I have my serial number and sales receipt printed out. It was bought on Feb 4th/2009.
The driver (blue device) just changes colors and then everything stops and loses power. The pump may work for 1 minute or 20.. but then the blue device switches green to red to green (something like that) and it all quits.
Do I need a RMA to return it or can I just mail it in?
Thank You!
I hate to be a complainer since I have to deal with people just like this sometimes, but.. it costs me $350+ for one pump and it doesn't work anymore. The warranty is only good for 1 year and it's just 3 days past the warranty date.
Am I still able to get this fixed or is it going to cost me $80+? I have my serial number and sales receipt printed out. It was bought on Feb 4th/2009.
The driver (blue device) just changes colors and then everything stops and loses power. The pump may work for 1 minute or 20.. but then the blue device switches green to red to green (something like that) and it all quits.
Do I need a RMA to return it or can I just mail it in?
Thank You!