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HndMafia
04/18/2010, 12:39 AM
I have a 6212 wavebox that stopped functioning. I disassembled the pump and cleaned it (twice). The pump will start for a few minutes and then stop. I tried using my spare power supply to no avail...any ideas?

rvitko
04/19/2010, 09:44 AM
How old is the pump? Is it a model 6261 or 6260.100? Have you tried running it with the controller disconnected? It should then run at full power.

HndMafia
04/19/2010, 11:31 AM
It is a 6261 and I have tried it without the controller.

rvitko
04/19/2010, 12:16 PM
Send in the pump, power supply and controller, if we cannot repair it we will replace it. I am out of motors at present and we are having issues with getting restocked, our parts and fill in shipments come by air from germany and there is no air movement at this time due to the volcano.

rvitko
04/19/2010, 12:17 PM
Tunze USA
305 Victor St
Austin, TX 78753

HndMafia
04/26/2010, 07:58 PM
Hey Roger,

I was just checking to see if you received my pump and if you had had a chance to diagnose yet. My return address is Henderson, KY

Thanks,
Dave

rvitko
04/27/2010, 09:52 AM
I recieved it Friday, I have not had a chance to look at it yet, I am a bit behind, but it will be done today.