sugartooth
07/04/2010, 08:23 AM
Hello Roger,
I have been having recurring problems with both of these in a large tank. I plug them in and they run normally, I come back the next day and one or the other are off and don't work if I unplug and then plug.
One of them does not work no matter which circuit I plug into. The light on the battery is red. The other one, I've left off for a couple of weeks and decided to try again. It worked, and then stopped working the next day.
During testing, it starts and then stops. If we keep turning it on and off quickly it eventually starts.
- I have a second 6305 in another tank that does this if I keep it on 100%. I use the multicontroller at 50% and it runs without problem.
- I also have another multicontroller (separate system) that keeps resetting after pushing the feed button.
Should I send these in to get looked at? Do I need a ticket number?
Thank you
I have been having recurring problems with both of these in a large tank. I plug them in and they run normally, I come back the next day and one or the other are off and don't work if I unplug and then plug.
One of them does not work no matter which circuit I plug into. The light on the battery is red. The other one, I've left off for a couple of weeks and decided to try again. It worked, and then stopped working the next day.
During testing, it starts and then stops. If we keep turning it on and off quickly it eventually starts.
- I have a second 6305 in another tank that does this if I keep it on 100%. I use the multicontroller at 50% and it runs without problem.
- I also have another multicontroller (separate system) that keeps resetting after pushing the feed button.
Should I send these in to get looked at? Do I need a ticket number?
Thank you