Bad rep? hope not!

[danbmx]

Well i just placed an order with you guys. I did not read your part of reef central before placing my order and i would like to be assured that everything is fine and there is no back ordering or anything.

This forum seems to have alot of people bashing you guys and i hope that it is just a few bad experiences or misunderstandings

please assure me that my order is ok and prove to me you guys are worthy of some positive comments

my order number is 36717

[AquaCave]

Danbmx,

Your order shipped earlier this afternoon will PM your tracking information. Thanks.

[danbmx]

Thank you very much for the response and the pm. I got the tracking number as a email today.

Again thank you for reassuring me everything was fine. From what i have witnessed so far you are a pleasure to do business with. Lets hope it stays that way :hmm5:

[VacavilleFC3S]

your crazy aquacave is one of the best companies around

[LKGRenegade22]

your crazy aquacave is one of the best companies around

That is definately an opinion. Check this thread out. Unfortunately it is not a rare thing and think about it, people do not enjoy complaining about bad customer service...I know I don't. I just want to get what I paid for and things go smooth as they should.

http://www.carolinafishtalk.com/forum/other-fish-aquaria-discussion/19862-my-aquacave-story.html

[hondo3]

I had a good experience!

[nixer]

That is definately an opinion. Check this thread out. Unfortunately it is not a rare thing and think about it, people do not enjoy complaining about bad customer service...I know I don't. I just want to get what I paid for and things go smooth as they should.

http://www.carolinafishtalk.com/forum/other-fish-aquaria-discussion/19862-my-aquacave-story.html

a far fetched opinion at that!

its no big secret how they are!

if you had a good experience with them you were very lucky. just look at the thread i brought up a few days ago. thats what you should expect when they have problems.



ever notice they dont reply to these things?
lying is one thing, but personal attacks is a total shot in the foot!
aquacave keep up the good work of making yourself look bad!

[danbmx]

My shipment arrived in tact. Very timely. Complete. No arguing. Good communications with aquacave. I am very pleased

[wfgworks]

I have ordered from Aquacave a half a dozen times havent had any issues to date.

[nixer]

I have ordered from Aquacave a half a dozen times havent had any issues to date.

other than the one you just posted?

[wfgworks]

nixer

HOw is my post a bad experience? Am I complaining in my thread about bad service?

I'm simply stating I'm having some issues with the bulb and want to confirm that the bulb I need is the correct one and for some assistance.

Dont think my thread is more than what it is.

[AquaCave]

wfgworks,

Please give us call and we will assist you with your bulb. Thanks.

[Trizzot]

Ive have nothing but good to say about aquacave. They did me right.

[sedorusc]

I've ordered 7-8 times from them and will continue to do so.

[Mmckibben]

you have had better luck than me. I ordered a power supply for my leds 2 years ago, it came in last week! :worried::hmm5::eek2::hmm4::(:furious::confused::uzi:

[pkolenda]

No problem with my order

[gigiba]

I have ordered $1800+ worth of stuff from them before. Pretty smooth and fast shipping.

[glextank]

We just got our order today, right on time, with everything we ordered, including our new return pump. Yes!!