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View Full Version : excellent experience


sowellj
03/07/2011, 09:11 AM
I placed on order recently with the filter guys. Great customer service. They even gave me a $6 refund as my shipping expense was overestimated.

bmkj02
03/09/2011, 08:14 AM
Funny you mentioned this. I was on their website and needed a few small things and the shipping was $12 on $9 worth of fittings. I ended up going to BRS to get it. Im sure I am not the only one but they should fix that problem as they can be losing a lot of sales.

Thefilterguys
03/10/2011, 09:24 PM
We always adjust excess shipping on small items by refund but our website can't estimate shipping weights. Many sites won't even process small item orders.

Jim