Dead cleaner shrimp?

[Picano]

I just bought a cleaner shrimp this afternoon, for something to watch.
*
I got home and temp acclimated him, and before I could set up the drip method, he died. Dead. Gone. $27.50 burnt up and still in the bag. So, I called the LFS and they closed at 4 today, so I left a message about it. I put him in my tank, just in case there is some chance he might still be alive. What could have killed him so quick? Who's fault is it?

[Dustin1300]

Fill out this template and then we can better help you!

http://www.reefcentral.com/forums/showthread.php?t=1957065

I've never lost a shrimp and usually pretty bullet proof IME.

[Picano]

Help, please, with my problem:[describe]

Size of tank: [in gallons]

Age of tank [days? Weeks? Years?]
Sump?
Skimmer:
nitrate:0ppm
Tank: 20g nano
Sump: 10g
Filtration: algae scrubber
ammonia:0ppm
temperature:78f
Water source {ro, ro/di, tap} RO/di
Salinity: 1.024
Alkalinity: 10 dKh
Lights [mh/T5/LED, other] 4x t5 nova extreme
Calcium: 420 ppm
Magnesium: 1350ppm
Dosing?[list other additives used, if any]
Specimen dipped [in what] or quarantined or previously treated?

Thank you!

I took a 15 minute drive home. I temp acclimated with lights off for 15 min. Next thing I know he's belly up.

[Picano]

The shrimp never touched my water. It died in the bag. Any thoughts?

[Dustin1300]

If it never even made out to your tank Id definitely take out up with the LFS!

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[wonslung]

if it didnt' even make it to the tank i'd take it back.