RedSea Aviad
11/07/2011, 01:08 PM
Good morning everyone,
First of all, all of our test kits work best under fluorescent lights, lab standard COOL WHITE.
In some tests like PO4 test, it highly recommended to test under such light, as it can influence the results.
TEST UNDER THIS LIGHT FIRST.
Second ,we might have a problem with some of the reagent A droppers,
try adding 11 drops or 0.5 ml (with syringe), of reagent A, and see if this is the cause.
I’ll be happy to hear about it and get the LOT#, in order to see if this is the cause or we might have a greater issue.
Thank you for letting us know and helping us improve.
All the best,
Aviad
First of all, all of our test kits work best under fluorescent lights, lab standard COOL WHITE.
In some tests like PO4 test, it highly recommended to test under such light, as it can influence the results.
TEST UNDER THIS LIGHT FIRST.
Second ,we might have a problem with some of the reagent A droppers,
try adding 11 drops or 0.5 ml (with syringe), of reagent A, and see if this is the cause.
I’ll be happy to hear about it and get the LOT#, in order to see if this is the cause or we might have a greater issue.
Thank you for letting us know and helping us improve.
All the best,
Aviad