View Full Version : Recent orders

12/08/2011, 01:12 PM
I just thought I'd post my experience here.

I don't know if it's something I did wrong, if it's my luck of the draw on getting unhealthy fish or what.

But, I ordered close to $400 worth of fish in 2 two different orders 2 weeks apart for my 125g that's been up for 1 year, has a completely mixed reef with 4 RBTAs doing great, a clam, a mix of SPS, LPS, and softies. 3 fish at the time, and loads of snails and crabs.

I added the first order, lost 3 of the 4 fish. Not all at once, I lost 2 right away, and then the third an anthia about two weeks later. The only survivor... 1 of the two anthia... The one that died wouldn't eat.

I had 2 clowns, a replacement tang, and 2 angels in the second order... 1 angel died in 24 hours, the replacement tang died in approximately 48 hours, and, then, the last angel about a 10 days after the order.

I got some of the fish refunded. I have a credit of $180.00. Of all the fish that I ordered only a few lived.. 2 clowns are still alive, and 1 anthia.

My water was at 1.026, PH travels between 8.0 and 8.3. Cal stays around 400-500, alk travels between 3.0 and 3.5 meq/l, and mg is approximately 1400.

No snails died, and all corals are fine. I thought maybe an amonia spike or something killed 1 or two of the later fish, but, At no point in time did anything have any excessive die off. So, I don't know what it was.

I'm afraid to order any more fish even having store credit because they'll just die...

Can anyone at bluezoo provide me with any reccomendations to get get fish to live longer than a few days or a week or two?

I have a 30 gal sump with a small DSB. I keep the temp between 73 and 78 in the winter and between 76 and 81 in the summer. At the time of these fish the temp would have been around 74-76.

I use 0 TDS RODI water only. I do intermittent water changes.. Not often enough, I also run a ATS. A SWC 160 skimmer. I just don't know what else I can do. I've thrown a lot of money to keep it running in tip top condition.

12/08/2011, 01:25 PM
Hi Travis,

We would be more than happy to help you diagnose any problems you might be having. Feel free to call 888-479-2583 or email [email protected] directly.

We look forward to hearing from you soon. Take care.

12/16/2011, 08:49 AM
Are you following the directions of acclimating the fish? I can personally say with experiences with them they have some of the best livestock I've purchased in the hobby.

I've had orders with them with fish that are not covered under their warranty....purple queen anthias. They couldn't have shown up better.

Their directions are very specific on acclimation and really do help. 73 degrees in my opinion is fairly low for a reef tank.

12/19/2011, 12:28 PM
I have always had good luck with BZ. I also agree 73 is too low for a reef tank. IMO, 76 is pushing it as a low; 78 would be better.

Friday, 3 days ago, I got an order from BZ for 7 fish. 2 tangs, 1 blenny, 1 goby, 2 grammas, 1 wrasse. All are still alive as of today. I am also doing the tank-transfer method to eradicate disease, so they are getting moved every 3 days in a QT tank. This process has to be stressful for a new fish, but all 7 are hanging in there after their first move.

I would suggest buying a heater and bumping your minimum temps to the 77-78 range.

12/19/2011, 08:59 PM
im experiencing the same thing with the fish i have ordered. I have gotten 2 orders in the past month the first was a green bta, couple sps and a rabbit fish- all survived and are doing great except the rabbit fish that wouldn't eat for 2 days then died- i got a store credit on him and tried to purchase another rabbit fish- he has been acclimated and living for a few days now but looks horrible and was skin and bones when i got him- i dont think he will make it through the night - all else in the tank is good - what did they tell you when you talked to them about the problem ?

im tired of paying for shipping on a fish that didnt even arrive healthy at all...