Outlets energized – Status shows Off

[Lunger]

I have had the Apex running for about 6 months without any problems. Yesterday at work I get an alarm Sump High Level. When I get home everything that is supposed to be shutdown is. I believe one of the floats must have stuck so I clean them. When I get everything back together the Top-Off pump will not turn off. When I look at the status screen Top-Off is in auto and off. I unplugged the pump because I didn’t have time to look into the problem. Today I get home and all three dosing pump are running. Looking at the status screen same thing all in auto and off. Has anyone had this problem?

[RussM]

What outlets are the ATO & dosing pumps plugged into?

Very low power devices like small pumps shoudl be in outlets #4 or #8, which use mechanical relays. The other outlets use an electronic switch called a TRIAC, which sometime do not actually turn off when a very low power device is connected. Typically, devices using less than 5-6 watts of power are affected.

[Lunger]

I have them plugged in 1, 2, 3 & 7.

[aquamanic]

Has anyone had this problem?

Maybe one or two. :rolleyes:

[Lunger]

I guess my next question is why it took 6 months to start acting up? Or could it be something else?

[RussM]

Good question. Do some testing by turning each outlet on and off manually several times. Ifany of those outlets doesn't turn off consistently, repeat the test with a higher power device like a table lamp.

[Lunger]

I will change some outlets around and see what happens. Thanks for the info.