View Full Version : Reef Cleaners Customer Service
01/18/2012, 04:54 PM
I had to give a big thanks to John from reef cleaners! I placed an order over the long MLK weekend then sent him an email about shipping. John promptly responded to each of my messages and we coordinated the best shipping option for me. He answered every question I had and the whole process was very smooth. I will be ordering from reef cleaners again soon!
Reef Cleaners is what a true customer service business is all about!
01/28/2012, 11:47 AM
Very good followup on order. All my crews are doing well. Just one dead-on-arrival snail
01/29/2012, 10:00 AM
Thank you very much for taking the time to post, we definitely appreciate it. If either of you have any questions along the way give me a shout.
02/04/2012, 03:55 PM
John is awesome. I made my order and he updated me all the way on shipping and answered all my questions.
The quality of the product was phenomenal and the snails are huge!
02/05/2012, 07:07 AM
02/05/2012, 09:41 AM
I made my order and he updated me all the way on shipping and answered all my questions.
+1!!!! I was really surprised how fast John's responses were. I have ordered a couple times from Reefcleaners now and the livestock has always exceeded my expectations. They seem to be a company that really wants the customer to be satisfied. I won't order anywhere else!!
02/06/2012, 06:22 AM
Thank you! See you next time. :)
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