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apjohnson
02/06/2012, 06:39 PM
I help a friend of mine with his Apex and I'm running into a situation I've not seen. The status light doesn't come on at all. No green, no amber flash, no light at all. I'm assuming that it's dead, but is there anything else I should be looking for? Is there any kind if a reset procedure that I should be trying? Thanks!

--AJ

owentl
02/06/2012, 07:01 PM
I had this happen not too long ago, and if the display doesn't come on and the EB8 just blinks amber, it is dead.. time to call/email Neptune. They turned mine around VERY fast!

apjohnson
02/07/2012, 07:43 AM
Yep, that's it...I'll send it in today. Thanks for the confirmation.

--AJ