cbellm
05/31/2012, 10:04 PM
This past month I have been building a new system and as always Premium has helped me. Let me show you what they have donw for me...
1) the guy with the broken hand... (someone please let me know his name if you know him) helped me select some of the item that ended up being of great quality. He also assisted me on his day off
2) I asked for a pump and unfortunately got the wrong one they refunded the money and game the the one I wanted
3) I realized that the ones I wanted didnt do what I was hoping and they refunded my order again and helped me select ones that gave me what I wanted and needed for my tank.
this is a grouping of in persona and online transactions and all of them have shown me good customer service does exist although some of their weekend ppl in shop may be a little inexpereinced they just need to learn to say I dont know, the others will fix the issue)
Jeremy I wanted to tank you person for your help, I talked to you on the phone a few times but an in person thank you is headed your way,
Michelle thanks again for your help it was nice meeting you and seeing your hard work to make sure things worked out
Luke thanks for refunding my order in a timely fashion
Guy with the broken Left hand (please let me learn his name) thanks again for helping me. My family that was in town 3 weeks ago also thanks you for your help since when I brought them there you served them as well.
1) the guy with the broken hand... (someone please let me know his name if you know him) helped me select some of the item that ended up being of great quality. He also assisted me on his day off
2) I asked for a pump and unfortunately got the wrong one they refunded the money and game the the one I wanted
3) I realized that the ones I wanted didnt do what I was hoping and they refunded my order again and helped me select ones that gave me what I wanted and needed for my tank.
this is a grouping of in persona and online transactions and all of them have shown me good customer service does exist although some of their weekend ppl in shop may be a little inexpereinced they just need to learn to say I dont know, the others will fix the issue)
Jeremy I wanted to tank you person for your help, I talked to you on the phone a few times but an in person thank you is headed your way,
Michelle thanks again for your help it was nice meeting you and seeing your hard work to make sure things worked out
Luke thanks for refunding my order in a timely fashion
Guy with the broken Left hand (please let me learn his name) thanks again for helping me. My family that was in town 3 weeks ago also thanks you for your help since when I brought them there you served them as well.